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9.6

Spot Score

Hotjar - Heat Map Software

Hotjar Reviews in May 2025: User Ratings, Pros & Cons

Unlocking user behavior for website success.

4.1

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Starts from $39/Month, also offers free forever plan

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Hotjar Reviews & Ratings

4.1

Very Good

Based on 1267 ratings & 359 reviews

Rating Distribution

Excellent

(240)

Very Good

(92)

Good

(20)

Poor

(3)

Terible

(4)

Expert's Review

Hotjar stands out as a powerful and user-friendly tool for website optimization and user behavior analysis. Users appreciate its comprehensive features like session recordings, heatmaps, and user-friendly interface, making it valuable for improving website performance and user experience. The ability to analyze visitor activity and generate actionable insights is ...Read more

Hotjar pros and cons

  • Provides valuable insights into user behavior, enhancing website optimization.

  • User-friendly interface, easy to set up and use for users without technical knowledge.

  • Offers features like heatmaps, recordings, surveys, and feedback tools.

  • Powerful tool for tracking user interactions, including clicks, scrolls, and site navigation.

  • Some limitations in integration options with other tools.

  • Pricing may be a concern for some users, especially with recent changes.

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Showing 131-140 out of 359

C

Clarence

06/24/19

5 out of 5

Better than other SaaS solutions!

My experience with Hotjar has been smoothsailing. Unlike other SaaS, I feel I am getting great value out of Hotjar.

06/21/19

4.5 out of 5

Excellent Application for Figuring out Website Visitor Interaction

What do you like best? The best thing with hotjar I like most is the recording feature of this application, with this feature you can recording the site visitor activities and check out their moves over the site during the visitor session. With this tool, it is very easy to discover how individuals get associated with your website. What do you dislike? As this is the one of the excellent online application to check the user behavior over the site, but the cost of using this application ...

Read more

06/06/19

4.5 out of 5

Improve your user retention with this software

What do you like best? A must-have for your design and product team to find critical loopholes in our website experience and improve the conversions using the custom funnels. What do you dislike? The pricing can be a bit lower for the small startups, the basic pack limits you to 2000 page views only What problems are you solving with the product? What benefits have you realized? Using to identify user behaviour and heatmaps.

UI

User in Sports

06/06/19

4.5 out of 5

Improve your user retention with this software

What do you like best? A must-have for your design and product team to find critical loopholes in our website experience and improve the conversions using the custom funnels. What do you dislike? The pricing can be a bit lower for the small startups, the basic pack limits you to 2000 page views only What problems are you solving with the product? What benefits have you realized? Using to identify user behaviour and heatmaps.

06/05/19

4 out of 5

Fantastic Application for Figuring out Website Visitor to your site

What do you like best? The best thing with this application which I found is the heatmap and recording functions of the software which is a perfect tool to analyze the site visitor activity. With this application, you can easily figure out how individuals get associated with your website. What do you dislike? Sometimes I would like quicker results from the recordings of the hot jar, but it didn't provide the result immediately and also the survey questions are limited to 5 only, it ...

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05/30/19

5 out of 5

Hotjar Best Heatmap Tracking Software

What do you like best? Heatmaps, user recordings and polls are very easy to set up once your code is installed. By the way i recommend you install the tracking code using Google Tag manager which has a tag ready for hotjar, you only need to input your ID. Also this software does not generate any warning from advertising networks and is 100% compliant with GDPR. i really like that is very easy to use, even my clients learn how to use hotjar because of its simplicity. User recording are ...

Read more

CI

Carlos I

05/30/19

5 out of 5

Hotjar Best Heatmap Tracking Software

What do you like best? Heatmaps, user recordings and polls are very easy to set up once your code is installed. By the way i recommend you install the tracking code using Google Tag manager which has a tag ready for hotjar, you only need to input your ID. Also this software does not generate any warning from advertising networks and is 100% compliant with GDPR. i really like that is very easy to use, even my clients learn how to use hotjar because of its simplicity. User recording are ...

Read more

05/24/19

4 out of 5

Outstanding Software program for Knowing Site Visitor Interaction

What do you like best? The recordings are the perfect tool on Hotjar. Having the ability to indicate your search by customized Website URL, source, etc., you possibly can find out how people get connected to your site. Especially, you are able to follow together with their user journey through the video clip, finding mouse clicks and movements. What do you dislike? I'd personally really like Hotjar to check out methods to integrate along with other marketing software program, like ...

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05/23/19

5 out of 5

Hotjar is a really great tool

What do you like best? I like that there is a ton of information availble at such a low cost. What do you dislike? I wish the reporting and sorting of data was a little more developed. Recommendations to others considering the product: You should use it. It is either free or doesn't cost much at all and it is so worth it. It gives you access to TONS of information and is easy to use. you dont have to be super versed in analytics to be able to use it. What problems are you ...

Read more

UI

User in Mining & Metals

05/23/19

5 out of 5

Hotjar is a really great tool

What do you like best? I like that there is a ton of information availble at such a low cost. What do you dislike? I wish the reporting and sorting of data was a little more developed. Recommendations to others considering the product: You should use it. It is either free or doesn't cost much at all and it is so worth it. It gives you access to TONS of information and is easy to use. you dont have to be super versed in analytics to be able to use it. What problems are ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].