Hootsuite Reviews in June 2026: User Ratings, Pros & Cons

"Hootsuite is the Workingman's Social Media Platform"

What do you like best about Hootsuite? Stable, reliable, focused on its core mission - the mechanics of posting and scheduling to social media channels. It lets you go fast so that you can spend time on creating great content. What do you dislike about Hootsuite? Two things -- The ability to organize channels is clunky. It's a sea of tabs in one row. And the way channels are selected for posting clumps all the channels together. Recommendations to others considering Hootsuite: All basic ...

I wish had read the reviews first

I wish had read the reviews first! Shockinly awful customer service, no replies for days - live chat is useless, takes hours and then they disappear. How they can offer a business platform, and offer no service when needed is incredible in this day and age. If only I had checked here first! Don't waste your time

Customer service doesn't exist- Choose a different platform

I wish i could leave no stars. Look out for the automatic billing. Cancelation process is difficult and unclear. Once they have your money they don't care! Customer service is missing. The platform frequently looses connection with social media accounts. It lacks options and doesn't allow for good optimization. Look elsewhere before committing. What a nightmare!!

Customer service doesn't exist- Choose a different platform

I wish i could leave no stars. Look out for the automatic billing. Cancelation process is difficult and unclear. Once they have your money they don't care! Customer service is missing. The platform frequently looses connection with social media accounts. It lacks options and doesn't allow for good optimization. Look elsewhere before committing. What a nightmare!!

"Great for managing social media"

What do you like best about Hootsuite? I can easily manage multiple twitter streams, learn about the people following them, and track messages coming in and out. It's easy to see what's going on. What do you dislike about Hootsuite? I removed a social network from my account, but Hootsuite keeps asking me to reconnect with it, and I can't figure out how to remove the message. That's annoying. Recommendations to others considering Hootsuite: It's really useful, especially if you use several ...

Great customer service

Following my 1* review Hootsuite got in touch, completely resolved the issue AND authorised an immediate refund of the full amount they had charged me. Taking that all into account, and the speedy way in which they helped me I have changed my review to 5* Thanks for listening Hootsuite! DONT DO IT I cancelled this last year and they have just taken another £360 out of my account... they dont offer a refund and dont have a refund policy! Tried contacting them and have had no response ...

"Great way to manage social media"

What do you like best about Hootsuite? This tool makes it much easier for me to keep multiple social media channels updated all at once. I'm able to see any notifications and comments through the dashboard on Hootsuite's platform. It allows me to manage all my social media accounts through this one integrated dashboard without having to continuously log in to each account. What do you dislike about Hootsuite? I haven't used this tool in the past year, but I had no complaints or issues with ...

"One of the Best Social Media Management Platforms"

What do you like best about Hootsuite? - I like that I can post one post - the same post on different social media platforms at once from a single screen. - Hootsuite can help you recycle posts to make your work easier - You can post on Facebook, Instagram, Mailchimp, Twitter and Wordpress - What do you dislike about Hootsuite? - You cannot post on LinkedIn using Hootsuite - They could improve on the calendar view to incorporate the monthly view - The layout of Hoosuite looks ...

The best social media management platform

The best social media management platform! I've been using Hootsuite for years to manage social media accounts for clients. It's easy to use and great to have it all in one place.

"Game changer for marketers"

What do you like best about Hootsuite? The best and most useful element is being able to schedule all of the major social media platforms and view them on a calendar. When you have more than one account (say two or three brands) that you manage, you can see how they are on a chronological sequence which really helps with organization. Another great feature are the streams, you can get any important activity from any and all platforms on all accounts with a quick glance, being freed from ...