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9.8

Spot Score

Hootsuite - Social Media Management Software

Hootsuite Reviews in June 2026: User Ratings, Pros & Cons

Streamline your social media management with Hootsuite.

3.87

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Hootsuite Reviews & Ratings

3.87

Very Good

Based on 2932 ratings & 2932 reviews

Rating Distribution

Excellent

(1473)

Very Good

(808)

Good

(219)

Poor

(83)

Terible

(349)

Spotsaas Editor’s POV

Hootsuite is a leading social media management tool that excels in team collaboration and analytics. While it offers a comprehensive dashboard for managing multiple networks, its higher pricing and learning curve may deter some users.Read more

Hootsuite pros and cons

  • Comprehensive dashboard

  • Team collaboration features

  • Robust analytics tools

  • Wide social network integration

  • Higher pricing tiers

  • Steeper learning curve

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Showing 1631-1640 out of 2932

AU

Anonymous User

04/04/20

3.5 out of 5

"Easy way to schedule posts to social media"

What do you like best about Hootsuite? You can easily compose posts from the app What do you dislike about Hootsuite? It makes you perform business upgrades to your social media account What problems is Hootsuite solving and how is that benefiting you? Easily post same updates to multiple social media platforms

AU

Anonymous User

04/03/20

3.5 out of 5

"Social help"

What do you like best about Hootsuite? It allows good social management monitor What do you dislike about Hootsuite? It can be hard to learn to use initially Recommendations to others considering Hootsuite: Have your needs clear What problems is Hootsuite solving and how is that benefiting you? Monitoring social atmosphere

AU

Anonymous User

04/03/20

5 out of 5

"So fun"

What do you like best about Hootsuite? I liked that Hootsuite made media posts seamless. What do you dislike about Hootsuite? I did not like how often Hootsuite sent me emails. Recommendations to others considering Hootsuite: Remember what sites you have connected to Hootsuite What problems is Hootsuite solving and how is that benefiting you? Hootsuite solved the issue of having to make the same post on multiple platforms. This saves me time and money.

KS

KARISSA SCULL

04/01/20

1 out of 5

Wish I could rate it lower than 1 star

Wish I could rate it lower than 1 star. Product itself wasn’t very useful along with this company just being a huge scam. I only signed up for the completely FREE version of this product as a requirement for one of my classes. Never selected or agreed to any sort of trial and I never entered any of my card info into their program. Somehow though, I was automatically charged $348, 30 days after I signed up. They charged me for a full year of a “professional” version of their services that I ...

Read more

KS

KARISSA SCULL

04/01/20

1 out of 5

Wish I could rate it lower than 1 star

Wish I could rate it lower than 1 star. Product itself wasn’t very useful along with this company just being a huge scam. I only signed up for the completely FREE version of this product as a requirement for one of my classes. Never selected or agreed to any sort of trial and I never entered any of my card info into their program. Somehow though, I was automatically charged $348, 30 days after I signed up. They charged me for a full year of a “professional” version of their services that I ...

Read more

A

A.H.K

03/26/20

1 out of 5

Billing Issues

I signed up for a paid trial of the account to test its bulk upload feature for my company twitter handle. After deciding bulk upload was not a priority at this time, I selected to cancel my paid account upon receiving an email reminder that my trial was ending in a couple of weeks. All good, I got a page saying the cancellation was successful, and my account would update on the last day of the trial period. Then, I get the 'overdue balance' notification. In the complete absence of a reply ...

Read more

A

A.H.K

03/26/20

1 out of 5

Billing Issues

I signed up for a paid trial of the account to test its bulk upload feature for my company twitter handle. After deciding bulk upload was not a priority at this time, I selected to cancel my paid account upon receiving an email reminder that my trial was ending in a couple of weeks. All good, I got a page saying the cancellation was successful, and my account would update on the last day of the trial period. Then, I get the 'overdue balance' notification. In the complete absence of a reply ...

Read more

D

Duncan

03/19/20

4 out of 5

GST charged separately (not mentioned in initial pricing)

EDIT: Hootsuite has since refunded the full $514.80 since I was only two days past the cancellation date, hence why I have amended my star rating. Thank you Hootsuite for being flexible in your policy and prompt with your replies. ORIGINAL: While I enjoy the ability to schedule posts ahead of time, I tried out the Pro Plan, missed the cancellation date by 2 days, and was subsequently charged AU$514.80 (instead of the advertised $468). When I emailed them about this, a representative ...

Read more

GF

gigi f

03/18/20

5 out of 5

"Hootsuite for your social media"

What do you like best about Hootsuite? I like that i can manage many accounts at one, really good tool What do you dislike about Hootsuite? that i can cronpost for ¡nstagram, i would really like that, connect facebook instagram and twitter at all once Recommendations to others considering Hootsuite: Use it! it's great, awesome, easy to use, and it will save you time What problems is Hootsuite solving and how is that benefiting you? I am solving cronpost, and multiple posting, i really love it

SG

Sarah Golding

03/11/20

1 out of 5

I wish had read the reviews first

I wish had read the reviews first! Shockinly awful customer service, no replies for days - live chat is useless, takes hours and then they disappear. How they can offer a business platform, and offer no service when needed is incredible in this day and age. If only I had checked here first! Don't waste your time

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].