9.1
Spot Score
Hippo CMMS Review: Is It The Right CMMS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $39 / User / Month
Rolls Royce
Emerson
Science World
Jay Peak
Royal Ontario MuseumTrusted by many companies including Rolls Royce
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
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SpotSaaS Analysis for Hippo CMMS
Hippo CMMS is a maintenance management software used by maintenance managers and operations teams in small to medium businesses. With a rating of 4.2 out of 5 from 238 reviews, it is broadly validated, indicating a generally positive reception among its users.
Users highlight Hippo CMMS for its user-friendly interface, which streamlines access to work requests and orders, significantly enhancing operational efficiency. The responsive customer support team is another strong point, providing prompt assistance that users find invaluable. However, a limitation exists in the software's customization capabilities, which can be challenging for new users without adequate support.
Quick facts about Hippo CMMS
What is Hippo CMMS?
Experience effortless facility maintenance with Hippo CMMS, the perfect solution for preventive maintenance, work order management, equipment upkeep, and inventory control. This comprehensive software provides all the necessary tools for planning, organizing, and tracking maintenance operations, whether you're at your desk or on the go. By identifying and resolving minor issues before they worsen, Hippo CMMS saves you downtime and money. It also streamlines vendor interactions and simplifies purchase order creation and submission. With automated work orders and email alerts, communication and tracking are a breeze. Plus, inventory monitoring can be easily integrated into work orders, and Hippo Mobile makes it even more convenient by allowing you to directly connect your mobile device for enhanced stability and performance. Scan barcodes and upload
Pricing
Starts from $39 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Hippo CMMS Software Demo
Hippo CMMS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Hippo CMMS
- Use cases
- Facility maintenance teams, Manufacturing plants, Property management companies
- Team types
- Maintenance managers, Operations teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Hippo CMMS
User-friendly interface with easy access to work requests and work orders
Responsive and helpful customer support
Efficient notification system for parts replenishment and scheduled maintenance
Is Hippo CMMS right for you?
Best for small to medium facility teams needing simple, centralized maintenance management.
Choose Hippo CMMS if
- You want an easy-to-use CMMS with streamlined work order and preventive maintenance tools.
- Your team values responsive customer support and straightforward setup with low complexity.
- You need efficient notifications for parts replenishment and scheduled maintenance tracking.
Consider alternatives if
- Your organization requires highly customizable workflows without relying on vendor support.
- You need extensive third-party app integrations and a diverse marketplace of add-ons.
What buyers should know before shortlisting Hippo CMMS
Hippo CMMS by iOFFICE has garnered positive feedback from users over the past 12 months. Users appreciate its efficiency in sending notifications for parts replenishment and managing scheduled maintenance tasks seamlessly.
The software's simplicity and ease of use stand out as key strengths, making it a preferred choice for end-users. Additionally, the centralized platform and excellent customer support have been highlighted as significant benefits.
While some users mentioned challenges in finding specific maintenance history details, overall, Hippo CMMS offers a user-friendly experience with interactive capabilities and quick access to work orders and resources. The system's adaptability and feature-rich nature have also been commended, providing value for money compared to more expensive programs.
With a responsive support team and valuable features for maintenance tracking and asset management, Hippo CMMS emerges as a reliable and efficient solution for organizations looking to streamline their maintenance processes.
Hippo CMMS pros and cons
- Hippo CMMS pros
User-friendly interface with easy access to work requests and work orders
Responsive and helpful customer support
Efficient notification system for parts replenishment and scheduled maintenance
- Hippo CMMS cons
Limited customization options without sufficient support
Marketplace lacks diverse apps and connectors for advanced functionality
Ready to try it?
Get started with Hippo CMMS
Start your free trial — no credit card required.
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Compare Hippo CMMS side-by-side with top CMMS Software alternatives.
What is the pricing of Hippo CMMS?
Hippo CMMS Pricing Plans
Hippo Starter
$39
/User/Month
Single Facility
Work Order Management
Preventive Maintenance
Maintenance Request Portal
Equipment Management
Show more +
Hippo Plus
$69
/User/Month
Includes features of Hippo Starter plan, plus
Multiple Facilities / Locations
Maintenance Request Portal
KPI Dashboard
Interactive Floor Plans and Maps
Show more +
Hippo Pro
$99
/User/Month
Includes features of Hippo Plus plan, plus
Multiple Facilities / Locations
Work Order Templates
API Access
Single Sign-on (SSO)
Show more +
Hippo CMMS reviews and ratings
Buyer sentiment
Users generally praise Hippo CMMS for its ease of use, efficient maintenance management, and responsive support, though some note limitations in customization and integrations.
What buyers like
- Ease of use
- Customer support
- Notification and scheduling efficiency
Common complaints
- Limited customization
- Lack of marketplace app diversity
What users are saying
AU
Anonymous User
02/21/22
"Still having trouble getting everything out of this that we need"
What do you like best about Hippo CMMS by iOFFICE? I like that this software will send a notification to our parts clerk when our on hand supply has ...
Read more
SK
SANTOSH KUMAR
12/04/21
BSE
PROS: Easily accessible and have wide range of categories CONS: To find the Maintenance history signed off by the individual\'s details with date and time
SK
SANTOSH KUMAR
12/04/21
BSE
PROS: Easily accessible and have wide range of categories CONS: To find the Maintenance history signed off by the individual\'s details with date and time
AR
Anonymous Reviewer
02/08/21
best cmms software around
PROS: By far, the best aspect of this product is its simplicity for end users. The time required by staff to create, open, process, and close work ...
Read more
AU
Anonymous User
09/20/20
"Hippo is great for the organization of preventative maintenance tasks."
What do you like best about Hippo CMMS by iOFFICE? The ease of looking through work requests and prioritising the works to be completed
SM
S M
03/30/20
"Fantastic, user-friendly CMMS Software with incredible customer support!"
What do you like best about Hippo CMMS by iOFFICE? Hippo CMMS Software is fantastic for work order work ticket maintenance, unscheduled and scheduled, ...
Read more
What are the features of Hippo CMMS?
Asset tracking is a crucial feature that is commonly found in software designed for businesses and organizations. Simply put, asset tracking…
Inventory control is an essential feature found in many software programs that helps businesses manage their inventory more efficiently. It…
Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…
Preventive Maintenance is a feature incorporated in many software systems to ensure smooth functioning and longevity of equipment or machine…
Purchasing is a method by which an individual or organization acquires goods or services to achieve its objectives. Despite the efforts of n…
Service history tracking is a feature that allows users to keep track of the maintenance and service records of their equipment or assets. T…
Technician management is an essential feature of any software designed to streamline the management of field technicians. This feature allow…
Work Order Management is a crucial feature in modern software systems designed to efficiently manage work requests and tasks in a streamline…
Hippo CMMS security and data handling
Key compliance certifications and security features for IT and security teams evaluating Hippo CMMS.
Certifications
Developer & data
Alternatives to Hippo CMMS
Hippo CMMS Customers
Rolls Royce
Emerson
Science World
Jay Peak
Royal Ontario Museum
Kohl Wholesale
Sony Center
Seven Oaks General Hospital
Los Angeles Clippers
Hippo CMMS Support Options
Frequently Asked Questions About Hippo CMMS
Common questions buyers ask before choosing Hippo CMMS.
Hippo CMMS is a CMMS Software. Hippo CMMS offers Technician Management, Inventory Control, Service history tracking, Preventive Maintenance, Asset Tracking and many more functionalities.
Hippo CMMS is a strong fit if: You want an easy-to-use CMMS with streamlined work order and preventive maintenance tools.; Your team values responsive customer support and straightforward setup with low complexity.. Consider alternatives if: Your organization requires highly customizable workflows without relying on vendor support.; You need extensive third-party app integrations and a diverse marketplace of add-ons..
Buyers commonly note the following limitations of Hippo CMMS: Limited customization options without sufficient support; Marketplace lacks diverse apps and connectors for advanced functionality; Difficulty locating specific maintenance history details.
Some top alternatives to Hippo CMMS includes Limble CMMS, Fracttal, MicroMain CMMS, eMaint CMMS and Cryotos CMMS.
Hippo CMMS offers Free Trial, Subscription pricing models
The starting price of Hippo CMMS is $39/User/Month
Ready to try it?
Get started with Hippo CMMS
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].