Highspot Reviews in July 2026: User Ratings, Pros & Cons

Very smooth and intuitive!

What do you like best? My favorite feature, by far, is the search functionality. It works so well, and it's surprising how effective it is. What do you dislike? Nothing I can think of. Honestly everything works very well. What problems are you solving with the product? What benefits have you realized? Usually searching for datasheets and other internal resources on the spot while on sales calls. The search functionality makes this very easy.

Highspot has mainly been used as training resource for my position.

What do you like best? The way everything is filtered and lined up for you based on your needs. What do you dislike? Sometimes the search results are little off. Recommendations to others considering the product: Work on the training modules when you first start, it'll save a lot of hassle rather than asking everyone where everything is. What problems are you solving with the product? What benefits have you realized? I've used it primarily as a resource for training ...

Great customer service via phone and online

What do you like best? Easy search for support and easy to request and schedule a call with a live person What do you dislike? I am learning how to use the bookmark feature to move content from one spot to another. This is new and not as intuitive as it could be Recommendations to others considering the product: Easy to use and get up to speed on What problems are you solving with the product? What benefits have you realized? Quick and organized access for sales content.

Efficient and effective

What do you like best? The accessibility to the content I'm looking for at any given moment What do you dislike? No real downsides at the moment. I tend to not use marketing material as much as others when it comes to prospecting, more on the a post demo follow up. What problems are you solving with the product? What benefits have you realized? Follow up collateral for a specific client type after a demo. I'll hit on what we touched on in the demo but including that ...

A Seamless Engagement for Clients

What do you like best? What I like best about Highspot is it is easy to use and provides high level information quickly. When we send documents through Highspot it allows me to see who I need to spend more time with as it shows who engage in the content and for how long. What do you dislike? I honestly have nothing bad to say or can think of a negative experience with Highspot. Recommendations to others considering the product: N/A What problems are you solving with the ...

Effective way to bridge the gap between sales and marketing teams

What do you like best? From a marketing perspective, the visibility into what pieces of content the sales team is using is immensely helpful. It helps us keep them accountable and provides insight into any gaps in materials. The user-friendliness (especially the search feature) is an added bonus. What do you dislike? It took a few trainings to get the team to understand the concept of "spots" as opposed to folders and how to generally use the platform. However, we ultimately ...

Necessary to do my job well. Great product.

What do you like best? As someone who uses Highspot daily and works with different content & organizing it, my job would be so much more difficult without Highspot. Once you get familiar with the product, you realize how many options there are that really allow someone to enable their sales teams. What do you dislike? For people who are not familiar with Highspot, I've seen mixed reviews. It is not always clear about how it works and where to find certain content. There are also ...

Sales Enablement tool at it's best

What do you like best? Highspot allows me to help equip our sales team. the email pitch function is great What do you dislike? What I dislike actually has nothing to do with the tool. People want to treat the search like a google search rather than an e-commerce/amazon search Recommendations to others considering the product: Make sure you get buy in through out What problems are you solving with the product? What benefits have you realized? Managing content for ...

Highspot is the internal/external document bible great for every employee

What do you like best? Highspot is crucial for me as a salesperson. We are a 1000+ person company and have a very complex internal mix of products and processes. Highspot allows me to easily search for documents that I either send externally to add value to clients or use internally to understand how we can sell our products. Very useful for me and I use it every day. What do you dislike? There is not much to not like about Highspot, but if your company is not very organized and ...

Highspot helped me find the exact piece of content I was looking for

What do you like best? I most enjoy the Highspot plugin/window on the contact and lead pages of our Salesforce instance. The integration here gives me a single pane of glass to see exactly what has been sent, what has been opened, and helps me decide what types of material may be most effective in reaching my prospect. What do you dislike? When I first started using the tool, it was hard for me to get a complete and simple overview of the product and how I could immediately start ...