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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 951-960 out of 1116

J

Josh

01/31/24

5 out of 5

Muthaiah helped me restore a…

Muthaiah helped me restore a sub-account that had been accidentally deleted. It was a huge relief! He also talked me through a particular workflow trigger that I was struggling with.

BO

Brandon Ostfeld

01/31/24

5 out of 5

Anam is AMAZING

Date of experience: January 31, 2024

B

Ben

01/30/24

5 out of 5

Support experience Bhoomika

The communication with Bhoomika was great and my problems were solved quickly. Highly recommend.

R

RW

01/30/24

5 out of 5

Sai was AMAZING!

Date of experience: January 30, 2024

RJ

Ryan Jacobs

01/30/24

5 out of 5

Best experience with support ever

Best experience with support ever. Thank you for quick response and quick fix

SS

Scott Sandoz

01/30/24

5 out of 5

Anam was amazing!

I gave Anam a problem that was not straight forward. She took it upon herself to solve it herself. Truly amazing support!

MD

MARKETINGWITH DOM

01/30/24

5 out of 5

Deja Perry

Deja Perry Hands-down, some of the best service tremendously helping, and also understand.

R

Raj

01/30/24

5 out of 5

Zoom call live support is effective and…

Zoom call live support is effective and quick. Mohd.was helpful and solved the problem. Without live support with screen share, it would have taken ages.

BM

Brian McKay

01/30/24

5 out of 5

Arjun Singh and Akanshsha Lall tried to…

Arjun Singh and Akanshsha Lall tried to help me. They were attentive and intelligent as are most of the gohighlevel people thanks

D

David

01/30/24

5 out of 5

Good service with Arjun

Date of experience: January 30, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].