8.5
Spot Score

HighLevel Reviews in June 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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Showing 941-950 out of 1116
DE
Dean Edelson
01/31/24
Mudasir Mir - GHL Support - Thank you!
Mudasir Mir was fantastic in helping me solve a Membership site issue...getting someone membership access to a product who didn't purchase through GHL. I needed to get the customer login access, so he showed me how to do it by manually entering the new customer into CONTACTS and selecting OFFER in contacts menu. This automatically generates and sends an email with access info to the customer. OR...you can select a contact(s), then select 'Add to Campaign/Workflow in top menu (robot ...
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S
Stéphanie
01/31/24
Good call
Good call, nice attitude, i got answer to my question.
SA
Shelly Airey
01/31/24
Customer support is on point.
Rishabh totally just saved me today! I've been organizing all my leads in my pipeline, and basically my whole launch was in that pipeline. I went in to delete one of the stages, got distracted, and accidentally deleted the entire pipeline, followed by screaming "NOOOOOO" as my entire life flashed before my eyes. I contacted customer support and within 2 minutes they had restored my pipeline like nothing had ever happened. Phew. Crisis averted. Thanks again Rishabh for saving the day! I ...
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B
Brian
01/31/24
Rishabh did a great job considering the…
Rishabh did a great job considering the zoom link was not available and we had to work by chat only on something that would be easier on a zoom call.
MN
Martim Nascimento
01/31/24
Thanks Arjun!
Date of experience: January 31, 2024
DJ
Dr. Jeni Weis
01/31/24
Eddy is the man to talk to about A2P issues!!
I was having the most difficult time getting my A2P registration approved, and everyone I talked to at HighLevel kept "escalating" it to someone else. Took me about 4 weeks to finally get in touch with Eddy Then. Once Eddy took over the case, things started happening and he dug deep and figured out the issue and even talked directly to Twilio to make sure we had a real resolution to the issue! I am super grateful for Eddy and his persistence to stick with me this entire process! He called ...
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M
maryna
01/31/24
Muskaan was very helpful to me
Muskaan was very helpful to me, thank you so much
AW
anthony wilson
01/31/24
GREAT JOB really helped me out many…
GREAT JOB really helped me out many thanks. Trilochan did the best job in helping me out and he took his time. I would like to have him help me again.
JN
Jeremiah Navarro
01/31/24
I had a run in with a gentleman named Mudsair
I had a run in with a gentleman by the name Mudsair I believe. He was such a fantastic help. His dedication and vast knowledge of the app helped tremendously and we found the problem together! I would love to give props to one of the best customer support personal on your roster!
AA
Adeel Ahmad
01/31/24
Do yourself a favor and connect with Chaytelle Wallacee…
I can't say enough about the incredible support and expertise Chaytelle Wallace brings to the table at Go High Level! Working with her has been a game-changer for my business. Chaytelle doesn't just know the platform inside out; she genuinely cares about seeing her clients succeed. Her guidance has taken my business to new heights. She's not just responsive and detailed, but she's also full of innovative ideas that have made my workflows smoother, boosted efficiency, and driven real ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].