NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

Add to compare

Starts from $97 / Month

Start Free Trial

HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 921-930 out of 1116

BL

Bryan La Rue

02/03/24

5 out of 5

Vidyut was awesome to work with!!

Vidyut was awesome to work with!!! He helped me with my A2P. I could see he truly cared about me and my company.

R

rolldice

02/03/24

5 out of 5

Was really helpful

Date of experience: February 03, 2024

LL

Lance Likwong

02/02/24

5 out of 5

Akanksha Lall

Akanksha Lall - did great with assisting me, she stayed with me throughout and made sure that we could resolve the concern. Great Job!!

KK

Kamaljeet Kaur

02/02/24

5 out of 5

Excellend Support by Trilochan Singh, GoHighlevel Support Team

I recently had the pleasure of receiving outstanding support from Trilochan Singh, and I feel compelled to share my positive experience. I encountered a significant issue that required immediate attention, and Trilochan went above and beyond to provide a swift and effective resolution. This level of customer-centric service is rare and greatly appreciated.

AE

ASA E PATTERSON, SR

02/02/24

5 out of 5

My experience with GHL keeps getting…

My experience with GHL keeps getting better and better. I had an issue and was able to jump on a Live Zoom with Abhi and everything was successfully worked out and resolved. Thank you for knowing what to do Abhi!

TB

thomas Baber

02/02/24

5 out of 5

The only platform you need!

The only platform you need! Ankit is literally a goat and will help you through all the issues you have. If he can’t help, he will get you to the proper channel asap and get you the help you need! Shout out to GHL for being the best of the best! 🦾🚀

CC

Christian Caures

02/02/24

5 out of 5

Thank you Meera for helping me in…

Thank you Meera for helping me in restoring the numbers! :)

KK

Katina K Davenport

02/02/24

5 out of 5

Thanks to Pratik and Yash for your help…

Thanks to Pratik and Yash for your help for the membership portal question.

BP

Be Polite

02/02/24

5 out of 5

Arjun helped me navigating my problem

Arjun helped me navigating my problem. I had this problem for days and he did so well. Thanks Man!

P8

Portfolio 8

02/02/24

5 out of 5

Alka was so awesome

Alka was so awesome! very helpful and has made my life some much easier. I really didn't think we would find a solution, but she did. Thank you so much.

Free vendor scorecard

Evaluate HighLevel objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HighLevel against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].