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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 921-930 out of 1116

BL

Bryan La Rue

02/03/24

5 out of 5

Vidyut was awesome to work with!!

Vidyut was awesome to work with!!! He helped me with my A2P. I could see he truly cared about me and my company.

R

rolldice

02/03/24

5 out of 5

Was really helpful

Date of experience: February 03, 2024

LL

Lance Likwong

02/02/24

5 out of 5

Akanksha Lall

Akanksha Lall - did great with assisting me, she stayed with me throughout and made sure that we could resolve the concern. Great Job!!

KK

Kamaljeet Kaur

02/02/24

5 out of 5

Excellend Support by Trilochan Singh, GoHighlevel Support Team

I recently had the pleasure of receiving outstanding support from Trilochan Singh, and I feel compelled to share my positive experience. I encountered a significant issue that required immediate attention, and Trilochan went above and beyond to provide a swift and effective resolution. This level of customer-centric service is rare and greatly appreciated.

AE

ASA E PATTERSON, SR

02/02/24

5 out of 5

My experience with GHL keeps getting…

My experience with GHL keeps getting better and better. I had an issue and was able to jump on a Live Zoom with Abhi and everything was successfully worked out and resolved. Thank you for knowing what to do Abhi!

TB

thomas Baber

02/02/24

5 out of 5

The only platform you need!

The only platform you need! Ankit is literally a goat and will help you through all the issues you have. If he can’t help, he will get you to the proper channel asap and get you the help you need! Shout out to GHL for being the best of the best! 🦾🚀

CC

Christian Caures

02/02/24

5 out of 5

Thank you Meera for helping me in…

Thank you Meera for helping me in restoring the numbers! :)

KK

Katina K Davenport

02/02/24

5 out of 5

Thanks to Pratik and Yash for your help…

Thanks to Pratik and Yash for your help for the membership portal question.

BP

Be Polite

02/02/24

5 out of 5

Arjun helped me navigating my problem

Arjun helped me navigating my problem. I had this problem for days and he did so well. Thanks Man!

P8

Portfolio 8

02/02/24

5 out of 5

Alka was so awesome

Alka was so awesome! very helpful and has made my life some much easier. I really didn't think we would find a solution, but she did. Thank you so much.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].