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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 901-910 out of 1116

JS

Jade Sta Maria

02/07/24

5 out of 5

Shinrath is great

Shinrath is great! He explained well about my concern in regards to purchasing phone numbers all the bundles needed to register etc, He gave me options and articles to review. Keep up the good work!

GP

Gary Parker

02/07/24

5 out of 5

Arjun

Arjun - was quick to help me with the calendar integration issue I had with outlook and by far the best customer service I have experienced on this platform. 4 others couldn't help but he came through quickly and on time!

NS

Norbert Simonis

02/07/24

5 out of 5

Roch Rozario was an amazing advisor and…

Roch Rozario was an amazing advisor and help me a lot to understand the platform and my needs. Thank you

VE

Victor Eriksson

02/07/24

5 out of 5

Pavan game me excellent service

Pavan game me excellent service, solved the my problem with ease! Thank you!

SB

Sam Buckley

02/06/24

5 out of 5

Support was fantastic

Support was fantastic. They got me on a zoom call quickly to talk through my questions and made sure I had all the info I needed before the call was ended. Very impressed.

BG

Brandon Gross

02/06/24

5 out of 5

Ashutosh was incredibly knowledgable…

Ashutosh was incredibly knowledgable and helpful!

J

João

02/06/24

5 out of 5

Amazing support

Aamzing support

AK

Ari Kalendarov

02/06/24

5 out of 5

Shaina and Ricky Doug were amazing!

Shaina and Ricky Doug. were amazing! they sincerely tried to help me and take their time to understand the problem i had for 2 dam weeks! I thank their support and help!

MP

MavTech Pro Office

02/06/24

5 out of 5

I worked with Sujith Raaj and he helped me fine tune my calendar automations

I worked with Sujith Raaj and he helped me fine tune my calendar settings. I highly recommend Sujith as a very capable support specialist with exceptional customer service skills. He addressed my problem and presented a solution in a very friendly and informative fashion. I love the go high level platform and starting to integrate more advanced automations for my business as we scale our operations.

RL

Rebeca Ledesma

02/05/24

5 out of 5

Rishabh was very kind and helpful!

Date of experience: February 05, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].