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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 891-900 out of 1116

BA

Bilal Ahmed

02/08/24

5 out of 5

Anagha is one of the best support…

Anagha is one of the best support specialist out there.

PL

Pablo Lemus

02/08/24

5 out of 5

Manoghna is purely amazing

Manoghna is purely amazing, she helped us out and was really understanding on my frustration she got everything sorted ASAP

RA

Raphael Ada

02/08/24

5 out of 5

Awesome Support!

Went beyond what I expected on the issue that I was having.

MS

Mike S

02/07/24

5 out of 5

The GoHighLevel platform is fantastic

The GoHighLevel platform is fantastic. The tech support team and the vast community users means the answer to any question is just a click away. My recent live support chat with Muthaiah was no exception, Muthaiah was quick to join, understood my question in an instant and guided me to the solution with ease. THANK YOU, Muthaiah!

T

Tanya

02/07/24

5 out of 5

Ashutosh did a great job fixing my problem!

Ashutosh did a great job at taking his time to look over my issue and guide me in the right direction. He was able to give me clear directions in order to fix the problem I was having with the Gmail 2-way sync. It works now! And I am happy!

RV

Rigo Villeda

02/07/24

4 out of 5

try many ways to resolve

Date of experience: February 07, 2024

G

Gabe

02/07/24

5 out of 5

Rishabh helped me fix a MAJOR issue…

Rishabh helped me fix a MAJOR issue with our text limit. I had an account that had 250 daily text limit and Rishabh helped me increase to 5K. Thank you so much Rishabh!

M

Mike

02/07/24

5 out of 5

Gautham was very helpful in solving all…

Gautham was very helpful in solving all my issues today. He was listening to me and gave good directions to solve my problems

PM

Pauldonis Maximus

02/07/24

5 out of 5

Excellent Assistance from Shivangi!

Was able to hop on a quick 15-minute chat with her to explain my issue, and she was able to point me to exactly what I needed via screen sharing. One of the better support agents at GHL that I've worked with, and she clearly understands the platform to be able to assist you with the answers you are seeking.

AA

Ariel Azizzadeh

02/07/24

5 out of 5

The customer service was amazing

The customer service was amazing. He helped me setup and edit my appointment booking system very fast. If you have any questions GoHighLevel customer service is the way to go!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].