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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 861-870 out of 1116

J

Jr

02/10/24

5 out of 5

Was very helpful

Date of experience: February 10, 2024

EN

Edward Novu

02/10/24

5 out of 5

Ashutosh was super helpful and…

Ashutosh was super helpful and understanding. Resolved our issue quickly. Thank you Ashutosh!

JT

Joel Tongper

02/10/24

5 out of 5

Adarsh was really helpful and quick.

Adarsh was really helpful and quick. Hard to get efficient fast techs nowadays

JF

Joy Francis

02/10/24

5 out of 5

Trilochan watched the Loom I had sent

Trilochan watched the Loom I had sent. He asked appropriate questions, checked my work, and determined that the problem was within the system. Everything I had done was correct. He was kind, caring, and helpful. He created a ticket for me and escalated it to get priority service.

J

Jake

02/10/24

5 out of 5

Mudasir was extremely helpful

Mudasir was extremely helpful! Thankful they were able to solve my problem!

CV

Christopher Vioni

02/09/24

5 out of 5

Excellent

Excellent. Totally on point at all times.

C

Christine

02/09/24

4 out of 5

Muthaiah S helped me with my concern…

Muthaiah S helped me with my concern about resubscribe function and the issue has been resolved unlike the previous rep who handled my call who only made me wait for nothing.

AR

Abdulrahman Reda

02/09/24

5 out of 5

Roch Rozario Provides excellent…

Roch Rozario Provides excellent customer experience. Appreciate his work ethic

MG

Matthew Gonzales

02/09/24

5 out of 5

Trilochan was Great

Date of experience: February 09, 2024

AW

Al Warkentin

02/09/24

5 out of 5

Bhavna was so pleasant!

Bhavna was so pleasant and professional and patient with me. I can only say that I am so very happy she was helping me. I have a much better understanding of the platform and it's capabilities. Amazing job Bhavna!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].