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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 851-860 out of 1116

CC

Chase Cluxton

02/13/24

5 out of 5

My experience was great because of Nilesh!

My experience was great because my friend Nilesh was first patient enough to wait for me to hop in the breakout room and he helped me to solve my problem thank you gohighlevel!

CC

Craig Cameron Jr

02/13/24

5 out of 5

24/7 Fast and professional support…

24/7 Fast and professional support helps me keep my clients happy! Not only is it fast but it's Live chat or Zoom if needed. There is no other company with better support.

DL

Devin Laube

02/13/24

5 out of 5

High Level Is Amazing

High Level Is Amazing! Tonight I Was Able To Get Help From Trilochan Very Quickly & Easily! I Appreciate The Support!

DB

David Boynton

02/13/24

5 out of 5

Ashutosh was unbelievably helpful

Ashutosh was unbelievably helpful. He was patient and kept going until the problem was fixed. Two previous people were unable to help me

MM

Maher Massah

02/12/24

5 out of 5

thanks for Tabasum for helping me out…

thanks for Tabasum for helping me out in every question i had. she was very knowledgeable, and quick. best one. thanks

MO

Meka Omeh

02/12/24

5 out of 5

Roch Rozario

I had the pleasure of working with an exceptional onboarding assistant, Roch Rozario. His expertise and dedication were evident from the moment we started working together. He guided me through the onboarding process successfully even though had little or no knowledge about the subject matter. I felt supported and informed every step of the way. Kudos to him.

AM

ANNA MIZILINI

02/12/24

5 out of 5

Tech Support

I needed tech support on highlevel about email campaigns and Vijay was very helpful, he guided me through all the steps to take and resolved the problem immediately! Very polite and professional, thank you again!

RL

Robert Liu

02/11/24

5 out of 5

Good support

Good support! Solved the problem!

KH

Kim Harris-McBride

02/10/24

5 out of 5

This experience was awesome

This experience was awesome. I feel Ashutosh listened well, repeated to confirm what I was attempting to accomplish then executed. I also appreciate that the areas where he had concerns he took the initiative to connect with someone more expereinced who could provide the information as well as achieve the goal I am attempting to accomplish. Thank you so much!

SM

Stephanie M. Miller

02/10/24

5 out of 5

Mudasir was sooo helpful in the Zoom…

Mudasir was sooo helpful in the Zoom support for High Level! He was able to help me resolve an important tech issue. I am so grateful for this Zoom support and for Mudasir's help.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].