8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 871-880 out of 1116
FP
Felix Petzel
02/09/24
Hi skills are blessed from a higher…
Hi skills are blessed from a higher force. Vijay is extremly customer oriented, service driven and kind. The best GHL support ever!!
TP
TeleStory Pictures
02/09/24
Shrinath
Shrinath, with GHL, was great to work with and helped resolve the issue with our calendar! We LOVE HighLevel, coming from some of the biggest SaaS marketing automation platforms, and the support they give us continually to drive business success!
MJ
Mike Jackson
02/09/24
Trilochan was very knowledgeable and…
Trilochan was very knowledgeable and answered all of my questions very quickly. Thank you!!
KO
Kristi Olson
02/09/24
Eddy is so helpful
Eddy is so helpful. I’m so glad I was able to connect with him!
CV
Christopher Vioni
02/09/24
Excellent
Excellent. Totally on point at all times.
ME
Mads Ellekær
02/09/24
Shrinath is a life saver. Give him a raise!
This 5 star review is dedicated to Shrinath! He did what 2 other support reps couldn't, in 5 minutes. I have been waiting for 6 days to get quite a big issue resolved, and requested updates along the way, but nothing really happened. Then i thought let me try to request and another update. I didn't expect anything really, but in to the chat support came Shrinath. And instead of "Let me escalate this to a specialist" he just solved the issue. I mean what a life saver!
ME
Mads Ellekær
02/09/24
Shrinath is a life saver. Give him a raise!
This 5 star review is dedicated to Shrinath! He did what 2 other support reps couldn't, in 5 minutes. I have been waiting for 6 days to get quite a big issue resolved, and requested updates along the way, but nothing really happened. Then i thought let me try to request and another update. I didn't expect anything really, but in to the chat support came Shrinath. And instead of "Let me escalate this to a specialist" he just solved the issue. I mean what a life saver!
MF
Marisa Flores- Mascorro
02/08/24
Manghna was great to work with
Manghna was great to work with! She was very patience and tired several ways to help us get the information we needed. When the first two ways did not work she gave us more options until everything was working properly. Thank you so much Manghna!
CB
Cassie Beebe Jackson
02/08/24
GHL Support Success
HI all, Manoghna J was so helpful and knowledgeable about email integrations, workflows, campaigns, url redirects & social media integrations! I would highly recommend.
MF
Marisa Flores- Mascorro
02/08/24
Manghna was great to work with
Manghna was great to work with! She was very patience and tired several ways to help us get the information we needed. When the first two ways did not work she gave us more options until everything was working properly. Thank you so much Manghna!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].