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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 841-850 out of 1116

TB

Traci Bermingham

02/13/24

5 out of 5

Trilochan was amazing in helping with 2…

Trilochan was amazing in helping with 2 issues that needed to be resolved ASAP. He was so helpful and escalated the URGENT tickets to the correct team to get the issues fixed.

TV

Tim van der Goten

02/13/24

5 out of 5

Vijay helped me perfectly!

Vijay helped me perfectly. He gave me the right info to fix my problem. The only feedback is the Chatbot. The chat kept on closing.

SF

Sean Fonseca

02/13/24

5 out of 5

Great platform for all our marketing…

Great platform for all our marketing needs! And their Customer Service is excellent!

CE

Carl Eschenburg

02/13/24

5 out of 5

Trilochan was incredibly helpful and…

Trilochan was incredibly helpful and professional with on of our biggest challenges to date. He quickly connected us with the correct party and we are thankful for his time and expertise.

AA

Anita Abramyan

02/13/24

5 out of 5

Worked with Trilochan

Worked with Trilochan. He's very patient and helped me resolve my tech issue. Thank you!

SC

Sark Catalyst

02/13/24

5 out of 5

Rishabh is really helpful and knows how…

Rishabh is really helpful and knows how to solve the customer issue perfectly. Helped me fix my issue in 2 minutes which I had been struggling to fix for the last 2 hours. Thank you Rishabh

D

Dom

02/13/24

5 out of 5

I had a great teacher “amuthan” he…

I had a great teacher “amuthan” he helped me out a lot he was patient and he helped understand everything .

AM

Atzi Media

02/13/24

5 out of 5

Nilesh was very patient and…

Nilesh was very patient and understanding.

RM

Randall Millican

02/13/24

5 out of 5

Sai Sravya karavadi was awesome

Sai Sravya karavadi was awesome! Thank you.

JT

Jeff Thompson

02/13/24

5 out of 5

Quick, efficient and great help!

I was able to get fast, pleasant and knowledgable help in under 10 minutes. I so appreciate the competent tech support provided by GoHighLevel.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].