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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 831-840 out of 1116

RM

Randall Millican

02/15/24

5 out of 5

Anaga was awesome

Anaga was awesome. Thank you Anaga

SW

Stephen Warren

02/15/24

5 out of 5

Top Notch Customer Service

While attending the SaaSPRENUER Mastermind in Dallas, I had to stop by Tech Support because of backend issues. They could replicate and fix my problem on the backend within a week! I am genuinely grateful for them, and I am confident that I have support if something else happens. Shout Out to Isaac A, you rock!

M

Matt

02/15/24

5 out of 5

Trilochan answered my question very…

Trilochan answered my question very quickly and clearly.

EC

emmanuel camacho

02/15/24

5 out of 5

Kaviarasu was Awesome!

Kaviarasu was Awesome! Great help!!

CW

Christine Walton

02/15/24

5 out of 5

Apurv was extremely helpful in clarifying how to use this system!

Apurv was extremely helpful in getting me set up with Go High Level so that I now feel comfortable with using this amazing system that had seemed at first very confusing! Thank you again, Apurv!

CG

charles g waugh

02/15/24

5 out of 5

Quickly understood and quickly found it needed escalation

Very clear, very quick to understand my issue and to escalate it. Thanks!

TA

Tre Alvarado

02/15/24

5 out of 5

Amazing help

Amazing help, did a 10/10 job give him a raise! Roch Rozario

AR

Alex Ristic

02/14/24

5 out of 5

Their support is awesome

Their support is awesome! Fast, on to the point, friendly...

CA

Catherine Agravante

02/14/24

5 out of 5

5 Star for Trilochan!

Trilochan is very accommodating and friendly. He gave me an assurance that he or the backend team will look into the problem to ensure that we can prevent it from occurring moving forward. The issue is not yet resolved but I am very happy and satisfied with the service I received today.

SY

Sanjay Yadav

02/13/24

5 out of 5

Junaid was great at explaining…

Junaid was great at explaining everything I had a lot of questions and he answered everything patiently and nicely

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].