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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 821-830 out of 1116

N

Nichellee

02/16/24

5 out of 5

Ashutosh was efficient and polite

Ashutosh was efficient and polite. great service and resolved my issue in a timely manner.

AR

Alex Rodriguez

02/16/24

5 out of 5

I've been dealing with an A2P nightmare…

I've been dealing with an A2P nightmare for several weeks. Today I spoke with Ashutosh from support and he was amazing! He took the time to figure out why my campaign was getting rejected and provided me with clear instructions on getting my campaign approved. Thank you Ashutosh!

EH

Elizabeth H

02/16/24

5 out of 5

Top Notch GHL Priority Support

Priority Support is def worth the investment when learning to setup GHL! Akanksha & Meera & Jade & David M. are top notch and I always feel a sigh of relief when I see their names in chat and know that great help is on the way!

S

Sarah

02/16/24

5 out of 5

Amar was a great help

Amar was a great help - thank you!

F

Fran

02/16/24

5 out of 5

Dheen Azeez was a great help.

Date of experience: February 16, 2024

ZT

Zubair Talib

02/16/24

5 out of 5

great experience

great experience. He knows tech solutions

SK

Stephen Kirby

02/16/24

5 out of 5

Shivangi Saraswat was an awesome help…

Shivangi Saraswat was an awesome help very quickly solved my zoom integration issue

DL

David Lowe

02/15/24

5 out of 5

GHL Tech Support - Neomi was so helpful in clarifying some…

Neomi was so helpful in clarifying some set-up questions I had for my Saas Configurator. Now I can start selling!

EV

Ernest Valine

02/15/24

5 out of 5

Trilochan did a great job helping me…

Trilochan did a great job helping me through an issue with my calendar to set up appointments.

AS

Andrew Shelton

02/15/24

5 out of 5

Trilochan is a very kind professional…

Trilochan is a very kind professional and helped me resolve my issue quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].