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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 811-820 out of 1116

JA

Jana A. Murray

02/17/24

5 out of 5

Arpitha

Arpitha, and the GHL team helped me to seamlessly trasition a sub-account to be in-house for their roofing team. Thanks for making this a simple process.

RL

Rebeca Ledesma

02/16/24

5 out of 5

Craig was very helpful!

Date of experience: February 16, 2024

RK

Ruben Koemans

02/16/24

5 out of 5

very helpfull

Date of experience: February 16, 2024

D

danAYE

02/16/24

5 out of 5

amar was such a helpful person and was…

amar was such a helpful person and was patient throughout our conversation and problem we were trying to solve

GM

Greg Martin

02/16/24

5 out of 5

Arjun provided great support.

Date of experience: February 16, 2024

MM

Mark Mendelsohn

02/16/24

5 out of 5

Trilochan

Trilochan, was wonderful and very helpful and knowledgeable.

DD

Dave Daily

02/16/24

5 out of 5

Customer Service is Unmatched

I just started with GoHighLevel about 5 days ago and let me just say that I have had the best customer support experience I have ever had with any company. Just today I had a 30 minute strategy session, for free, with one of the founders and this is just a regular business day for him. The support is unreal.

E

Emanuel

02/16/24

5 out of 5

Ashutosh really Helped with everything…

Ashutosh really Helped with everything and went the extra mile to do so.

CH

Christopher Harley

02/16/24

5 out of 5

Ashutosh

Ashutosh, I wish I could give you 6 stars. Thank you! Chris

ES

ENTERTCONSCIOUSNESS STUDIOS -

02/16/24

5 out of 5

Apurv is a great teacher on how to use this system!

I recently had the incredible opportunity to participate in an introductory guidance that GoHighLevel offers for their new clients, and I must express my profound appreciation for the guidance provided by Apurv. From start to finish, Apurv was an exemplary guide through the platform, demonstrating not only a deep understanding of the system but also a remarkable patience and clarity in teaching. Apurv assisted me in seamlessly integrating my domain and payment service, ensuring that I had ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].