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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 801-810 out of 1116

Y

Yenisely

02/20/24

5 out of 5

Faizan was extremely helpful

Faizan was extremely helpful. Quick resolution

JH

Jade henric

02/20/24

5 out of 5

Neomi Anthony is <3

Hey Neomi, You are a superstar! Thank you for helping me with the workflow. Our workflow is working! YEYYYYYYY. Kudos and keep it up !

GS

Gregory Sheets

02/20/24

5 out of 5

Great support from Trilochan!

Date of experience: February 20, 2024

SA

Sara Aleem

02/20/24

5 out of 5

Apurv Singh was very patient and…

Apurv Singh was very patient and thorogh!

TV

Tim van der Goten

02/20/24

5 out of 5

Quick and great help!

Date of experience: February 20, 2024

RF

Rhea Fox

02/20/24

5 out of 5

Awesome chat service to resolve issues…

Awesome chat service to resolve issues I had setting up calendars and GoHighLevel

TR

TG Refer

02/19/24

5 out of 5

Quick and easy support

Quick and easy support, Thank you!

FF

Felicity Frate

02/19/24

5 out of 5

Kalla was such a great help!

Kalla was such a great help and had an incredible personality! Thank you so much for your help

CF

Cheree Fairley

02/17/24

5 out of 5

Akshay Singh helped me soo much

Akshay Singh helped me soo much! Thank you for your time and patience with me! You are a true asset to HL!!

LC

Legacy Crusade

02/17/24

5 out of 5

Ashutosh provided a great experience…

Ashutosh provided a great experience and helped tremendously

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].