8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 771-780 out of 1116
VA
VINCE AUSTRALIA
02/23/24
Discovering GOHIGHLEVEL has beenreally…
Discovering GOHIGHLEVEL has beenreally cool. This platform offers a comprehensive suite of tools that cater to every business requirement, but what sets it apart is the support team. I had the pleasure of dealing with Apurv Singh from the support team. His expertise and patient guidance were invaluable.
AD
Aida Dimay
02/23/24
Thank you Dheen for resolving and…
Thank you Dheen for resolving and answering my concerns.
CC
Chad Clayton
02/23/24
Phenomenal product with excellent…
Phenomenal product with excellent on-demand service! Tremendous value
MB
Maria Bernhagen
02/22/24
amazing company
amazing company, great support!
J
Jakob
02/22/24
I am not satisfied with GHL customer…
I am not satisfied with GHL customer support. When i have a very urgent support ticket, they say "we promise to give you an answer within a few hours" then days goes by, and no answer, so I need to follow up again and again. Fair enough if there is high demand, but then do not promise fast answers, then you take expectations up, and then fail to deliver on that, which just makes it more annoying
T
Tim
02/22/24
The Best Customer Service
The Best Customer Service. Fast and comprehensive. No question was un answered! Bravo!
JC
Joshua Cunningham
02/22/24
Ashutosh was phenomenal!
Ashutosh did an amazing job helping resolve my SMTP issue. Just phenomenal!
IM
Isleny Marin Berrio
02/22/24
Issue Solved!
Adarsh R was so awesome and helped me with my issue, he was so quick, and we learned about this together because it was challenging for both of us, Thank you so much for being so patient and helping me with my workflow issue.
KW
Ken Wood
02/22/24
Support is super responsive
Support is super responsive. I was onto a Zoom call in under two minutes, then Faizan found the setup error in less than five minutes. Fantastic turnaround.
DD
darcy denila
02/22/24
He is so softspoken and he answers by…
He is so softspoken and he answers by questions step by step. thank you and shout out to Apurv!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].