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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 741-750 out of 1116

RB

Roger Bremmer

02/27/24

5 out of 5

I had a problem with my dedicated…

I had a problem with my dedicated domain it connected then a few days later I wasn't receiving emails and talked to Tabassum and he pointed out the software added a third record on my DNS server and told me to remove it he was really helpful and at first, I didn't understand him I was wondering what he was talking about, but he guided me through it.

NZ

Niklas Zintio

02/27/24

3 out of 5

Once your in, you aint getting out

I've tried to cancel my subscription. Instead of a normal, automated procedure where your account is discontinued, Go High Level will contact you to confirm the account has been cancelled. First off, I think this is a shady procedure. I should be able to cancel my account outright when I want to. Secondly, nobody has contacted me in two weeks time whereas I've been charged for a period where my account was supposed to be cancelled. I've already filed twice for my account to be ...

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ZT

Zack Thomas

02/27/24

5 out of 5

Always there to help troubleshoot

GHL has the best Help service!

BG

Brandon Gross

02/27/24

5 out of 5

Benedicta oronsaye was very helpful and…

Benedicta oronsaye was very helpful and I was able to figure out how to add an order bump to my check out page! Thank you!

M

Mari

02/27/24

5 out of 5

Anam made the support experience great!

Anam made the support experience great for me! She was straight to the point and was able to troubleshoot the issue like a pro! Thank you!

K

Kevin

02/27/24

5 out of 5

Exact support and informative.

The customer support was direct and immediately resolved my issue. Not only that, but additional information was provided to help me understand the reason for the issue and how to prevent it in the future.

RH

Ryan Harned

02/27/24

5 out of 5

Trilochan did an amazing job and was…

Trilochan did an amazing job and was able to resolve my issue with my email template not sending out.

PJ

Piotr Jansen

02/27/24

5 out of 5

Best customer service!

Thank you Ashutosh for the great help! You helped me fix a problem with the dedicated domains so now i again can create new sub account without them going to the wrong domain. Even though my English is not that good it did not matter!

NN

Noman Naseem

02/27/24

5 out of 5

IT was great talking Vijay !!

IT was great talking Vijay !!! very helpful

AK

Alesya Kornetskaya

02/27/24

5 out of 5

All is fixed

All is fixed, fast and efficient!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].