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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 731-740 out of 1116

JK

Justin Keitt

02/29/24

5 out of 5

Apurv Singh was awesome!!

Apurv Singh was awesome!!! he help me understand the automation system and the possibilities Great service! Great team! 24/7 you can't beat.. We have no choice but to win letttsss!! gooo! woo! wooo!

DM

Diliji Mind

02/28/24

5 out of 5

Amith

Amith, was awesome resolved my problems fast and was courteous and polite. Great guy!!!

E

Emanuel

02/28/24

5 out of 5

Apurv Singh was amazing

Apurv Singh was amazing! I had an amazing experience with him. Within 3 minutes he solved my problem for me and took very good care of me!

MS

Muhammad Siddique

02/28/24

5 out of 5

AMAZING LIVE Zoom Support

I had a quick question on memberships at 3:30am EST. Got on zoom call. In ONE call I learned A to Z from real live human being. That is quite IMPRESSIVE. Keep up the good work.

AT

Ali The hunter

02/28/24

5 out of 5

Thanks a ton to the support team and…

Thanks a ton to the support team and specially Nilesh Bardhan (the dude helped me on a problem that slowed my work for 3 days and he is the only one who helped me fix it in literally 3 mins)

RF

Rizza Fabula

02/28/24

5 out of 5

The work ethic is 100%

Dheen is very helpful and patient in dealing with my questions. Super reliable! AMAZING!!

AM

Auto Matrix AI

02/28/24

5 out of 5

Ashutosh was super helpful and helped…

Ashutosh was super helpful and helped me figure out a bug I've been having for months! Great guy.

AM

Antonio Mayorga

02/28/24

5 out of 5

Excellent Kickoff Experience

Amuthan was very kind, he answered all my questions about the platform and he's following up with me in case I have questions about the program. Excellent service!

MY

Mary Yukit

02/28/24

5 out of 5

Bhoomika has been fantastic in helping…

Bhoomika has been fantastic in helping me on setting up workflows. Great job!

LA

Luthfina Amalia

02/28/24

5 out of 5

Clear explanation

The support team gave a clear explanation and solve the issues well. thanks

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].