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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 721-730 out of 1116

T

Tawnia

02/29/24

5 out of 5

Swati spent extra time on zoom and was…

Swati spent extra time on zoom and was very helpful

MJ

Michael Jay Jr Kirshtein

02/29/24

5 out of 5

Venkatesh Kallla's great support

Venkatesh Kallla helped me and got it done in one call. Great support.

LF

Liron Feldman

02/29/24

5 out of 5

This is from the bottom of my heart for Ashutosh

This is from the bottom of my heart. Ashutosh helped me tremendously to solve the issue I was facing, I noticed he doesn't have a Garmin watch, Sean please if you watch this, please help this guy with a Garmin watch, really cool person. Please get him the watch

BP

Bhoomi Pandya

02/29/24

5 out of 5

Amar assisted very well.

Date of experience: February 29, 2024

EB

Evan Bowen

02/29/24

5 out of 5

Apurv Singh was very amazing and very…

Apurv Singh was very amazing and very helpful even with my million questions!

SS

Saud Shahid

02/29/24

5 out of 5

Vijay was amazing with his… explanations and very patiently handled lots of questions

Vijay was amazing with his explanations, very thorough and despite me asking loads of questions, he was patient and happy to assist. Loved the assistance!

BA

Bilal Ahmed

02/29/24

5 out of 5

Anam is good specialist

Date of experience: February 29, 2024

FP

Felix Petzel

02/29/24

5 out of 5

When it comes to GHL questions

When it comes to GHL questions, Lavanya´s skills are from another planet. Very goo communications skills, helpfull and highly customer oriented. Highly recommended.

RP

ROGER PERCY

02/29/24

5 out of 5

GHL and Nilesh - Superstars!⭐⭐⭐⭐⭐

What can I say other than GHL is utterly brilliant and is transforming my buisness. Big shout out to Nilesh Bardhan ⭐⭐⭐⭐⭐ for being super-knowledgable, super-helpful, and a credit to GHL Thank you!

TA

Tony Aponte

02/29/24

5 out of 5

Support was very helpful

Support was very helpful. Got it all resolved.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].