8.5
Spot Score
HighLevel Reviews in June 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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Showing 621-630 out of 1116
J
jason
03/15/24
Junaid was very helpful
Junaid was very helpful. I needed help with my calendar setting and he was very knowledgeable aboiut it guided me very well.
BJ
brice jay ajon
03/15/24
Maria is a great help
Maria is a great help ! Keep it up
LR
Liam Rose
03/15/24
Roch Rozario has been hands down the…
Roch Rozario has been hands down the best experience of my whole 8 months within Highlevel. If you are lucky enough to encounter him, his knowledge and support is beyond any customer service I have experienced in my entire life, from any company, anywhere, ever. This is coming from someone that has worked been in sales and customer services for nearly 20 years. I cannot thank him enough and this has rebolstered my faith in business due to my poor experiences thus far in my journey. What a ...
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BM
Brandi Mayes
03/15/24
Vishnu was so kind and helpful
Vishnu was so kind and helpful. He walked me through each step to get my problem resolved.
M
MrsRight
03/15/24
Apurv was AMAZING! Very helpful
Apurv was AMAZING! I had some pretty specific questions and he not only helped me answer those but asked even more questions to ensure I was set up to the fullest extent. I am so grateful I got the onboarding call and decided to get the extra help! Apurv saved me hours of work!
KK
Ken Krell The Kenergizer
03/15/24
This was the SECOND call I had to make…
This was the SECOND call I had to make for the issue. The first rep had ZERO idea what the simple resolution of the issue was, wasting 30 minutes of my life. This second call was going the same way--with over 30 minutes of wait time--and the initial rep did not know the answer. BUT...in this case, she brought in someone who DID know the answer...and we quickly resolved the matter. I'd give five stars to Jabed for troubleshooting, 5 stars to Meena for recognizing that she needed help...but ...
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DD
Debbie DuBois
03/14/24
Great Communications through Zoom
Stuart got on Zoom with me today to attempt to solve an issue. He was really thorough even though he had to escalate the ticket. I was happy that he took time to get on Zoom and go over the issue. We shared screen and he knew very specifically what I was dealing with. It was great communication and very appreciated during a stressful time. Thanks!
R
Rima
03/13/24
One very satisfied customer
I Have just left the support call with HighLevel Consultant Arpan Gupta. He helped to navigate mazes of High level with ease and confidence. In the short few moments, he inspired me to continue on my journey with High Level. I even have gained the belief in my success!!! Thank you!
T
Tim
03/13/24
Vijay was awesome
Date of experience: March 13, 2024
C
customer
03/13/24
It was great work with Gotham and…
It was great work with Gotham and Bharath at the support desk. They we able to flush the problem out and come up with a simple solution.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].