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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 611-620 out of 1116

NN

Noman Naseem

03/17/24

5 out of 5

It was great help Anushree !!

Date of experience: March 17, 2024

CO

Cory Ogrodnik

03/16/24

1 out of 5

Stay away! A scam to take your money

Kind of funny how in the last month go high level is getting a lot of bad reviews. The good ones are clearly fake. So many issues with the site these days but the major problem is I can’t believe how terrible Go High Level customer service is. They give you zero help to learn the software and charges you to watch videos to learn it. Can also get help but you will be paying for that but at the same time good luck getting a hold of them for that as well. Emailed the owner and of course no ...

Read more

A

ab

03/16/24

5 out of 5

Vishru Nair is very helpful

Vishru Nair is very helpful, he took his time to explain every detail, plus he made suggestions, that I wasn't even thinking about. Highly recommend.

KZ

Kristen Zuzek Volk

03/16/24

5 out of 5

Vishnu Nair is an angel

Vishnu Nair is an angel. Not only did he explain to me in laymen's terms what was going on with my workflow and why it wasn't working, but he fixed it, and then entered by hand all of my contacts that I thought were lost. He turned a crisis into a moment of believing in mankind. I'm soooo grateful. Please give this man a raise and a promotion. Massive gratitude. He saved me a sleepless night and most likely a lot of sales.

SK

Shahmeer Khan

03/16/24

5 out of 5

Junaid was very helpful.

Junaid was very helpful.

C

Cody

03/15/24

5 out of 5

Best CRM and 24 Hour Customer Service

I was searching for a CRM for the first time. I had a couple of 2 week trails going, from 2 different companies, one was HighLevel. As I was experimenting with both I was getting increasingly impressed by all the things that HighLevel offered, and all for the same monthly or yearly price. No annoying upsales. Although there are 3 levels depending upon your needs. You get so much even at the lowest price level. The other CRM company wanted to nickel and dime me on each little feature. I’m ...

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JM

Jeff Mills

03/15/24

5 out of 5

Solved my Phone # problem for sending…

Solved my Phone # problem for sending international SMS.

MK

Miss KK

03/15/24

5 out of 5

Arpan was a legend!

Arpan was a legend!! Very clear speaking and straight to the point assistance. Helping me achieve what i needed to do instantly. I hope I get him again!!

KS

Klemen Struc

03/15/24

5 out of 5

The #1 software we use for running and…

The #1 software we use for running and growing our online business. I recommend it to all my friends and clients. The UI and features are so friendly, and amazing. Their support systems are also exemplary, and superb.

SG

Stephen Guy

03/15/24

5 out of 5

GHL is a one stop shop with great…

GHL is a one stop shop with great customer service. No other options to compare with. Amar Bhintade was super helpful and took no time to solve my issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].