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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 601-610 out of 1116

SK

Sara Kolata

03/19/24

5 out of 5

5 Star Help!

I have been helped tremendously by Stuart, he has been very helpful and I am grateful, 5 stars all the way!

SK

Sara Kolata

03/19/24

5 out of 5

5 Star Help!

I have been helped tremendously by Stuart, he has been very helpful and I am grateful, 5 stars all the way!

ZM

Zachary Miller

03/19/24

5 out of 5

Rapid Support!

I was struggling to sort out my domains for a couple of days so I ended up reaching out to support through a Zoom meeting. I pretty much got contacted within 2 minutes. The support staff that helped was Prachi and Ritesh, who quickly discovered the issue I was having and guided me through to getting everything set up. Really impressed with their evel of speed when dealing with support queries. Would give a 6 star if possible.

CS

Chris Smith

03/19/24

5 out of 5

Excellent support provided by Prashanth…

Excellent support provided by Prashanth M. helping me with making sure my emails do not go into spam, went above and beyond on the call to insure i get this sorted, and will stay with me until it is sorted, excellent support provided

FP

Felix Petzel

03/18/24

5 out of 5

Rehans skills are from an other planet

Rehans skills are from a nother planet. When it comes to Go High Level, his sills are from a higher force. Thank you so much Rehan. Helpfull, good communication and highly skilled! Your rock!

PS

Patrick Straumann

03/18/24

5 out of 5

Sakshi did an excellent job in helping…

Sakshi did an excellent job in helping me today, very recommended :)

PC

Poovarasan C

03/18/24

5 out of 5

Vijayakumar

Vijayakumar Quick service & he does great work!

DM

Daniel Makreev

03/18/24

5 out of 5

Fantastic Assistance!

Really professional and kind! We need more people like this :D

JD

Jason Dorland

03/18/24

5 out of 5

Patient!

Patient! Patient! And Patient! Super helpful. Got everything done quickly and easily. Very polite and friendly—awesome!

JM

JS Mac Webmasters

03/17/24

5 out of 5

Ashutosh was so quick and accurate

Ashutosh was so quick and accurate. His gave excellent customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].