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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 571-580 out of 1116

S

stefan

03/21/24

5 out of 5

very quick job done

Date of experience: March 21, 2024

KE

Kelly Elomina

03/21/24

5 out of 5

Super Fast assistance

Every time I have a problem I just hop on a call with them which is better on the evening to avoid long wait. They are super helpful all my concerns is always getting taken care of.

VE

Victor Eriksson

03/21/24

5 out of 5

Ritesh gave me excellent service

Ritesh gave me excellent service. Fast, and easy. Thank you Ritesh.

VO

Victor Okwudiri

03/21/24

5 out of 5

Excellent Software and support

Date of experience: March 21, 2024

MM

Marjorie Magno

03/21/24

5 out of 5

Prachi's assistance was immensely…

Prachi's assistance was immensely helpful in raising the SMS limit. I'm grateful for the support.

CC

Charris Calimlim

03/21/24

5 out of 5

Arjun was great with the walk through…

Arjun was great with the walk through and he goes in details before making any changes on our sub account. Overall I was satisfied with how he assisted me today.

TM

Tony Meister

03/21/24

5 out of 5

Vishnu Nair was a tremendous help

Vishnu Nair was a tremendous help. He saved me 3 hours by walking me through complicated processes to set-up my SMS and MMS within GHL. His knowledge of GHL is amazing and he went way out his way to ensure that I understood every facet of the program. Whenever we went into a specific section of GoHighLevel, Vishnu would take it a step further and education me and areas that were very enlightening and helpful. He is a tremedous asset to the GHL team and I strongly recommend him. Great ...

Read more

SC

Simple Connect

03/21/24

5 out of 5

Muskaan was awesome

She was attentive and helped me out of a jam promptly. Great customer service

RF

Roy Fernandes

03/21/24

5 out of 5

Very Sakshi helpfull and very thankfull…

Very Sakshi helpfull and very thankfull of her help! Sakshi you are amazing!

A

Al

03/21/24

5 out of 5

So far, so good!

Extremely impressed with what HighLevel offers! You get a lot compared to other popular CRMs at an amazing price. This takes care of all your business needs. Looking forward to making the most out of it.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].