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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 581-590 out of 1116

DT

D. Tarver

03/21/24

5 out of 5

Great support

Great support. Mahasweta rescued me!

JG

Janine Guinard

03/21/24

5 out of 5

Human and simple - I love it

I am always very happy with the support from GHL. Human and simple, I wish I had that with other big companies too. Thank you Barath for your help.

RK

Rebecca Korn

03/20/24

5 out of 5

I just had a call with Anagha and she…

I just had a call with Anagha and she helped me fix my email verification issue with ease. Thanks a lot.

BA

Brickell Ads

03/20/24

5 out of 5

Vishnu Nair provided exceptional knowledge and customer support.

I couldn't think of another customer service support that could top this. My assistant was Vishnu Nair, and let me tell you, I wish I could hire him from my business to help me with my technical questions and issues. I highly recommend this guru be promoted to teach the other support members to provide the same knowledge he's armed with. Best of the best.

JS

Jordan Solomon

03/20/24

5 out of 5

Vishnu Nair helped me with something I…

Vishnu Nair helped me with something I have been having an issue with for months. Thank you!

BA

Brickell Ads

03/20/24

5 out of 5

Vishnu Nair provided exceptional knowledge and customer support.

I couldn't think of another customer service support that could top this. My assistant was Vishnu Nair, and let me tell you, I wish I could hire him from my business to help me with my technical questions and issues. I highly recommend this guru be promoted to teach the other support members to provide the same knowledge he's armed with. Best of the best.

AN

Ash Naeck

03/20/24

5 out of 5

The Golden Trio

Allen, Paul and Vicky have been absolutely amazing and getting my domain all sorted. What took me 2 hours took them only 5 mins to get it all done. Patient, helpful and very knowledgeable. Thank you again boys for the big help

FA

FRE Ads

03/20/24

5 out of 5

Lovely Customer Support

The GHL technicians a Gautham and Bharath are true life savers when experiencing technical difficulties. Love the platform and the service 😎.

LS

Lucille Smuts

03/20/24

5 out of 5

Highlevel - no waiting for answers

These guys are just so helpful and knowledgable. Thank you! I waited maybe two minutes to be connected to a support agent

AB

Angela Bryant

03/20/24

5 out of 5

I was having technical issues with my…

I was having technical issues with my site. I made a quick call to GHL support and had it fixed in a minute. Amar was awesome. Thanks.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].