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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 561-570 out of 1116

RM

Ryan Melton

03/23/24

5 out of 5

Support is impressive

Date of experience: March 23, 2024

J

Jessy

03/23/24

5 out of 5

I just started on-boarding with GHL and…

I just started on-boarding with GHL and had help from Apurv Singh to get started. He was fantastic and presented the information clearly and concisely. He was also very helpful when it came to answering my own questions. This 1st session gave me a great amount of tools to get started and I look forward to building on the platform. Thank you

SA

Sylvanus Atsu

03/23/24

5 out of 5

Krishna was very helpful in answering…

Krishna was very helpful in answering all my questions. I really appreciate him.

CL

Charles Lacasse

03/22/24

5 out of 5

Ritesh was amazing

Ritesh was amazing - Helped me solve the problem quickly.

AP

Adam Pearson

03/22/24

5 out of 5

Awesome help from Vijay

Date of experience: March 22, 2024

CT

Chris Thorndike

03/22/24

5 out of 5

Workflow Optimization went above my expectations!

Vishnu Nair was incredibly helpful at helping redesign my workflows to perform better!

UT

Uroš Topalović

03/22/24

5 out of 5

Muthaiah was very helpful and…

Muthaiah was very helpful and professional. He solved my issue in 5 minutes and helped me understand High Level better.

N

Nick

03/22/24

5 out of 5

Vishnu just made my day

Vishnu just made my day. he solved issue for me like a pro

JH

Jeannie Hudson

03/22/24

5 out of 5

Bhavna was amazing during my kickoff…

Bhavna was amazing during my kickoff call! She explained everything to me in detail and answered all my questions. I am so grateful to her. Thank you!!

RS

Rebecca Silva

03/22/24

5 out of 5

More than just GHL

I thought it was a GHL issue, but it was a Chrome app issue. Vishnu Nair was very patient with me, guiding me step by step to identify the issue as well as correct the issue. He was very helpful. Thank you Vishnu!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].