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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 551-560 out of 1116

MR

Mike Routte

03/26/24

5 out of 5

Implementation support was Great

Implementation support was Great. they walked me through set up and answered all questions

HF

hugo fernado romero vargas

03/26/24

5 out of 5

Amar did a great job thank you.

Date of experience: March 26, 2024

MR

Michael R

03/25/24

5 out of 5

Amazing service to resolve issues…

Amazing service to resolve issues quickly, by chat or Zoom shared screen session. I am confident that any issue I have with Go High Level will be resolved quickly. Also new features that are truly amazing are introduced regularly.

DF

Duane Fincaryk

03/25/24

5 out of 5

Sakshi was a great help

Sakshi was a great help. Thanks!

E

erin

03/24/24

5 out of 5

Shout out to Prachi today for top notch…

Shout out to Prachi today for top notch support! Clear, effective, helpful, and easy! I wish every tech support rep was as good as her!

MA

Mark A

03/24/24

1 out of 5

Contact form spammers

Contact form spammers - avoid desperate people like this as trouble in one way = trouble in all gohighlevel user automation-tools

SW

SaaS Wizard

03/23/24

5 out of 5

Shivraj and Muthaiah where absolutely…

Shivraj and Muthaiah where absolutely great and help me resolve a very complex issues we were working on for day, thanks guys.

TN

Takuto Nakajima

03/23/24

5 out of 5

Vishnu helped me so a lot

Vishnu helped me so a lot! I was so lost Vishnu is the best.

A

Ahmed

03/23/24

5 out of 5

naomi anthony was amazing and very…

naomi anthony was amazing and very helpful

FP

Francklin Pierre Tenyi II

03/23/24

1 out of 5

Be careful

Be careful ! I signed up for a free trial. I did not have time to use it. I cancel my subsribtion on March 15 and on March 23 they take $97 from my card. The cancellation process on their website is not simple, you have many steps to go through and many questions to answer, you even have to provide email address, phone number again etc etc. After that you get an email telling you that a ticket was opened. After various days or weeks they never cancel the account and they keep trying to bill ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].