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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 541-550 out of 1116

E

Edoardo

03/27/24

5 out of 5

Ritesh was great!

Ritesh was great! He helps me with my problem on calendar. He did the work in less than 24 hours. I really appreciate that! Good work buddy!

MB

Matteo Banzon

03/27/24

5 out of 5

Best customer service

Apurva helped me resolve my issue. Was very nice and understanding.

VV

Virgil Vergara

03/26/24

5 out of 5

I really appreciate that Gohighlevel…

I really appreciate that Gohighlevel has very prompt and qualified customer service team that are ready to walk me through my issues on Zoom. No other company that I know of does that. Thus I'm giving them a 5 star rating.

M

moremojotv

03/26/24

5 out of 5

Stuart was awesome

Stuart was awesome! I wish i could get him everytime! Smart guy! He help me figure out 2 things(calendars conflicts and zoom into calendars) and showed me something that i never new as an agency owner that will make my life so much easier

BT

Brooks Trisler

03/26/24

5 out of 5

Apurva was super helpful and…

Apurva was super helpful and responsive. Thank you so much. Answered all my questions.

KB

Kyle Baroso

03/26/24

5 out of 5

Shivraj and Muthaiah helped me out with…

Shivraj and Muthaiah helped me out with my inbound calls issue, Thanks for the help!

אש

אביב שמש

03/26/24

5 out of 5

Sai sravya gave me a really good…

Sai sravya gave me a really good service, very kind and polite. thanks a lot!

BH

Benjamin Henkel

03/26/24

5 out of 5

Thanks

Thanks! Apurva did a great job

NH

Nikolii Hontarenko

03/26/24

5 out of 5

Sujeet was very professional

Sujeet was very professional, very helpful and flexible. He was very responsive and helped me with tech problems and with helping me get a better plan. Thanks again highly recommend him.

JB

John Bradshaw

03/26/24

5 out of 5

Romeo is extremely professional

Romeo is extremely professional, he worked to get my issue solved and went above and beyond expected efforts.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].