8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 521-530 out of 1116
SM
Steve Mustardé
03/29/24
Shrinath in support was superb
Shrinath in support was superb. V helpful and patient.
DA
DrMarianne Abate
03/29/24
Excellent customer service provided by Lekha
My representative, Lekha was very professional and extremely helpful. She was very patient and worked hard to resolve my issue. She went above and beyond with excellent customer service.
MN
Marjo Naci
03/29/24
Great experience
Great experience. Thank Ashutosh
JS
Justin Santos
03/29/24
Vijay Bis the best
Vijay Bhojane is the best. He deserves a raise please continue to follow in his example.
WE
Wael Elnasieh
03/29/24
Raheen is very helpful
Date of experience: March 29, 2024
AS
Ahmad Sandhu
03/29/24
Shifana is a remarkable asset to the GoHighLevel
I recently had the pleasure of receiving support from Shifana, a representative at GoHighLevel, and her service was nothing short of exceptional. Shifana went above and beyond in addressing my queries, demonstrating not just profound product knowledge but also an exceptional understanding of customer needs. Her patience, attentiveness, and ability to offer clear, concise solutions truly set her apart. What impressed me most was Shifana's proactive follow-up, ensuring not only that the ...
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JB
Jeffrey Burkes
03/28/24
Vijay B was helpful to this Army…
Vijay B was helpful to this Army Veteran. Lots of info seems overwhelming. Vijay gave useful info/tips that will help in digestion of knowledge! JeffreyT
FF
Felicity Frate
03/28/24
Apurva was so incredible
Apurva was so incredible! Our call took longer than normal and she was so patient with me! I appreciate her hard work to get everything fixed!
KS
Kaizen Scaling
03/28/24
I love this
I love this. I have a marketing agency and use it all the time. Just hopped on a call with Dhinesh from the support team and he helped me out tremendously and was very kind in assisting me. GHL for life!!
DS
Debbie Seidel-Bittke
03/28/24
I waited for support over one hour
I waited for support over one hour! Finally Vijay put me into a ZOOM room and within 5 minutes he solved my issue. PHEW!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].