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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 521-530 out of 1116

SM

Steve Mustardé

03/29/24

5 out of 5

Shrinath in support was superb

Shrinath in support was superb. V helpful and patient.

DA

DrMarianne Abate

03/29/24

5 out of 5

Excellent customer service provided by Lekha

My representative, Lekha was very professional and extremely helpful. She was very patient and worked hard to resolve my issue. She went above and beyond with excellent customer service.

MN

Marjo Naci

03/29/24

5 out of 5

Great experience

Great experience. Thank Ashutosh

JS

Justin Santos

03/29/24

5 out of 5

Vijay Bis the best

Vijay Bhojane is the best. He deserves a raise please continue to follow in his example.

WE

Wael Elnasieh

03/29/24

5 out of 5

Raheen is very helpful

Date of experience: March 29, 2024

AS

Ahmad Sandhu

03/29/24

5 out of 5

Shifana is a remarkable asset to the GoHighLevel

I recently had the pleasure of receiving support from Shifana, a representative at GoHighLevel, and her service was nothing short of exceptional. Shifana went above and beyond in addressing my queries, demonstrating not just profound product knowledge but also an exceptional understanding of customer needs. Her patience, attentiveness, and ability to offer clear, concise solutions truly set her apart. What impressed me most was Shifana's proactive follow-up, ensuring not only that the ...

Read more

JB

Jeffrey Burkes

03/28/24

5 out of 5

Vijay B was helpful to this Army…

Vijay B was helpful to this Army Veteran. Lots of info seems overwhelming. Vijay gave useful info/tips that will help in digestion of knowledge! JeffreyT

FF

Felicity Frate

03/28/24

5 out of 5

Apurva was so incredible

Apurva was so incredible! Our call took longer than normal and she was so patient with me! I appreciate her hard work to get everything fixed!

KS

Kaizen Scaling

03/28/24

5 out of 5

I love this

I love this. I have a marketing agency and use it all the time. Just hopped on a call with Dhinesh from the support team and he helped me out tremendously and was very kind in assisting me. GHL for life!!

DS

Debbie Seidel-Bittke

03/28/24

5 out of 5

I waited for support over one hour

I waited for support over one hour! Finally Vijay put me into a ZOOM room and within 5 minutes he solved my issue. PHEW!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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