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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 511-520 out of 1116

X

XMR

03/30/24

5 out of 5

Vishnu Nair was extremely helpful and…

Vishnu Nair was extremely helpful and very efficient at answering my questions. He provided me with excellent support and was very kind. He was able to understand my problem and shared 2 solutions with the outcome of each one. He even verified some info and explained the reason why I couldn't do what I was asking for. He explained everything perfectly! Thank You Vishnu!

DM

Donald Moore Jr

03/30/24

5 out of 5

Vishnu Nair was incredibly helpful

Vishnu Nair was incredibly helpful! Quick troubleshooting.

CP

Cris Philip Cajurao

03/30/24

5 out of 5

Did great

Did great. My problem still occurs but helped to understand it.

JB

Joe Bellissimo

03/29/24

5 out of 5

He stayed with me through all the drama.

Date of experience: March 29, 2024

JS

Jerry Scott Maurer

03/29/24

5 out of 5

5 Stars for Vicky with GHL Support

Vicky with GHL support not only resolved my issue, but when I asked him to walk me through the steps, he took his time and patiently assured me it was going to be resolved and within minutes, it was resolved! Success! Thank you for saving me countless hours! Much appreciated.

AF

Andrew F

03/29/24

5 out of 5

Absolutely Outstanding!

Absolutely Outstanding! just because of this type of support i will forever be a customer to GHL. Trae went above and beyond to provide me with not only support of fixing my issue but knowledge on the issue.

JR

Jason Roman

03/29/24

5 out of 5

Vishnu was very thorough and helpful

Vishnu was very thorough and helpful. The best support I've experienced. Extremely professional. Thank You So Much.

KM

KhaazRa MaaRanu

03/29/24

5 out of 5

Roch Rozario is GREAT!

Roch Rozario is GREAT! He walked me through everything, and opened my mind to what I didn't know was possible. He wasn't salesy, yet the education he gave shows the actual case use on so many levels, including removing many other programs. We'll be upgrading the moment it's all setup.....

B

Brandi

03/29/24

5 out of 5

Vivky V helped me get my facebook…

Vivky V helped me get my facebook integration fixed, after it took me a week of struggling on my own. Thanks, Vicky V.!

FB

Fabian Brown

03/29/24

5 out of 5

Vicky Kausshal took his time to walk me…

Vicky Kausshal took his time to walk me through how to update my agency's whitelabel domain, provided resources and had a great way of communicating. GHL support is first class!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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