8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 511-520 out of 1116
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XMR
03/30/24
Vishnu Nair was extremely helpful and…
Vishnu Nair was extremely helpful and very efficient at answering my questions. He provided me with excellent support and was very kind. He was able to understand my problem and shared 2 solutions with the outcome of each one. He even verified some info and explained the reason why I couldn't do what I was asking for. He explained everything perfectly! Thank You Vishnu!
DM
Donald Moore Jr
03/30/24
Vishnu Nair was incredibly helpful
Vishnu Nair was incredibly helpful! Quick troubleshooting.
CP
Cris Philip Cajurao
03/30/24
Did great
Did great. My problem still occurs but helped to understand it.
JB
Joe Bellissimo
03/29/24
He stayed with me through all the drama.
Date of experience: March 29, 2024
JS
Jerry Scott Maurer
03/29/24
5 Stars for Vicky with GHL Support
Vicky with GHL support not only resolved my issue, but when I asked him to walk me through the steps, he took his time and patiently assured me it was going to be resolved and within minutes, it was resolved! Success! Thank you for saving me countless hours! Much appreciated.
AF
Andrew F
03/29/24
Absolutely Outstanding!
Absolutely Outstanding! just because of this type of support i will forever be a customer to GHL. Trae went above and beyond to provide me with not only support of fixing my issue but knowledge on the issue.
JR
Jason Roman
03/29/24
Vishnu was very thorough and helpful
Vishnu was very thorough and helpful. The best support I've experienced. Extremely professional. Thank You So Much.
KM
KhaazRa MaaRanu
03/29/24
Roch Rozario is GREAT!
Roch Rozario is GREAT! He walked me through everything, and opened my mind to what I didn't know was possible. He wasn't salesy, yet the education he gave shows the actual case use on so many levels, including removing many other programs. We'll be upgrading the moment it's all setup.....
B
Brandi
03/29/24
Vivky V helped me get my facebook…
Vivky V helped me get my facebook integration fixed, after it took me a week of struggling on my own. Thanks, Vicky V.!
FB
Fabian Brown
03/29/24
Vicky Kausshal took his time to walk me…
Vicky Kausshal took his time to walk me through how to update my agency's whitelabel domain, provided resources and had a great way of communicating. GHL support is first class!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].