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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 491-500 out of 1116

KS

Kevin Schulthies

04/03/24

5 out of 5

Took my call right away and took my…

Took my call right away and took my question and turn it into a suggestion for their possible new features. NICE

M

Matt

04/02/24

5 out of 5

Amazing customer support

You guys are great! very quick to identify the issue I was having. thank you so much

S

Sam

04/02/24

5 out of 5

Very efficient and helpful

Very efficient and helpful

FK

Faliscia Knuckles

04/02/24

5 out of 5

My advisor Kalla was very instrumental…

My advisor Kalla was very instrumental in helping me add my form to my website. Very friendly and helpful

RC

Rodrigo Camacho

04/02/24

5 out of 5

Great support team as always!

The HighLevel Support team specifically Lekha was super supportive and easy to work with! Great experience as always!

OI

Onur Ibrahim

04/02/24

5 out of 5

Vicky K was amazing and really helped

Vicky K was amazing and really helped. GHL Support kicks HubSpot to the kerb!

AC

Antonio Cardenas

04/02/24

5 out of 5

Amar was very helpful and he was fast…

Amar was very helpful and he was fast at delivering results. Thanks Amar.

AB

Antoinette Bolden

04/02/24

5 out of 5

Lekha was extremely helpful and ensured…

Lekha was extremely helpful and ensured that my issue was resolved!

MA

Mustafa Alnuaimy

04/02/24

5 out of 5

Muskaan is the best!

Muskaan is super fast, precise and simple. Did a fabulous job is an understatement, the best support specialists I've encountered (Out of 30ish now). Thank you :)!

J

John

04/02/24

5 out of 5

I spoke to Prachi from GoHighLevel…

I spoke to Prachi from the GoHighLevel team and she was extremely understanding, respectful and helpful. I greatly appreciate her diligent help and the above and beyond service she provided me. Could not recommend enough!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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