8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 491-500 out of 1116
KS
Kevin Schulthies
04/03/24
Took my call right away and took my…
Took my call right away and took my question and turn it into a suggestion for their possible new features. NICE
M
Matt
04/02/24
Amazing customer support
You guys are great! very quick to identify the issue I was having. thank you so much
S
Sam
04/02/24
Very efficient and helpful
Very efficient and helpful
FK
Faliscia Knuckles
04/02/24
My advisor Kalla was very instrumental…
My advisor Kalla was very instrumental in helping me add my form to my website. Very friendly and helpful
RC
Rodrigo Camacho
04/02/24
Great support team as always!
The HighLevel Support team specifically Lekha was super supportive and easy to work with! Great experience as always!
OI
Onur Ibrahim
04/02/24
Vicky K was amazing and really helped
Vicky K was amazing and really helped. GHL Support kicks HubSpot to the kerb!
AC
Antonio Cardenas
04/02/24
Amar was very helpful and he was fast…
Amar was very helpful and he was fast at delivering results. Thanks Amar.
AB
Antoinette Bolden
04/02/24
Lekha was extremely helpful and ensured…
Lekha was extremely helpful and ensured that my issue was resolved!
MA
Mustafa Alnuaimy
04/02/24
Muskaan is the best!
Muskaan is super fast, precise and simple. Did a fabulous job is an understatement, the best support specialists I've encountered (Out of 30ish now). Thank you :)!
J
John
04/02/24
I spoke to Prachi from GoHighLevel…
I spoke to Prachi from the GoHighLevel team and she was extremely understanding, respectful and helpful. I greatly appreciate her diligent help and the above and beyond service she provided me. Could not recommend enough!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].