8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 471-480 out of 1116
AO
Angela O'Brien
04/05/24
Lekha did an awesome job of helping me…
Lekha did an awesome job of helping me with my issue and pointing me in the right direction. She was very pleasant to work with.
HC
Hope Christian Lavina
04/05/24
Krishna is amazing
Krishna is amazing. Stayed with me on the call and answered all the questions I have. One the best support I've encountered in HighLevel. Please give him a kudos! He deserves it!
BS
Big Step Solutions
04/05/24
Roch Rozario is the best!!!
Roch Rozario has been amazing. Best Solutions Engineer ever!!! Highly recommend, GHL pro
SW
Steve Willis
04/05/24
Shrinath Bhavsar was amazing to work…
Shrinath Bhavsar was amazing to work with! Fast, efficiency, and an easy communicating when resolving my issue!
PN
PREI Now
04/05/24
Quick Resolution to Critical email Issue
I started in a chat and Bharth Mohithe thought it best to jump into a quick Zoom call. He was able to help me resolve a critical email issue and explained ways to prevent it from occurring in the future. Excellent support, friendly, knowledgeable, and efficient.
LS
Lavon Smith
04/05/24
Great service from Apurva Singh
Great service from Apurva Singh. Excellent service. Thank you.
MB
Michelle Beverly Shell
04/05/24
Lekha was very kind
Lekha was very kind, helpful and patient! She solved my issues quickly!
WJ
Willie James
04/04/24
High level support was great
High level support was great. Lekha answered my question and I am satisfied. Thanks much
A
ADMIN
04/04/24
Sunynna was very helpful in guiding me…
Sunynna was very helpful in guiding me through GHL and navigating to get to where I needed information / data
BM
Brian McKay
04/04/24
Ashvini was a tremendous help and he…
Ashvini was a tremendous help and he has lot of patience for us Thanks You very much Brian Mc Kay
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].