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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 471-480 out of 1116

AO

Angela O'Brien

04/05/24

5 out of 5

Lekha did an awesome job of helping me…

Lekha did an awesome job of helping me with my issue and pointing me in the right direction. She was very pleasant to work with.

HC

Hope Christian Lavina

04/05/24

5 out of 5

Krishna is amazing

Krishna is amazing. Stayed with me on the call and answered all the questions I have. One the best support I've encountered in HighLevel. Please give him a kudos! He deserves it!

BS

Big Step Solutions

04/05/24

5 out of 5

Roch Rozario is the best!!!

Roch Rozario has been amazing. Best Solutions Engineer ever!!! Highly recommend, GHL pro

SW

Steve Willis

04/05/24

5 out of 5

Shrinath Bhavsar was amazing to work…

Shrinath Bhavsar was amazing to work with! Fast, efficiency, and an easy communicating when resolving my issue!

PN

PREI Now

04/05/24

5 out of 5

Quick Resolution to Critical email Issue

I started in a chat and Bharth Mohithe thought it best to jump into a quick Zoom call. He was able to help me resolve a critical email issue and explained ways to prevent it from occurring in the future. Excellent support, friendly, knowledgeable, and efficient.

LS

Lavon Smith

04/05/24

5 out of 5

Great service from Apurva Singh

Great service from Apurva Singh. Excellent service. Thank you.

MB

Michelle Beverly Shell

04/05/24

5 out of 5

Lekha was very kind

Lekha was very kind, helpful and patient! She solved my issues quickly!

WJ

Willie James

04/04/24

5 out of 5

High level support was great

High level support was great. Lekha answered my question and I am satisfied. Thanks much

A

ADMIN

04/04/24

5 out of 5

Sunynna was very helpful in guiding me…

Sunynna was very helpful in guiding me through GHL and navigating to get to where I needed information / data

BM

Brian McKay

04/04/24

5 out of 5

Ashvini was a tremendous help and he…

Ashvini was a tremendous help and he has lot of patience for us Thanks You very much Brian Mc Kay

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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