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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 451-460 out of 1116

SS

Sunny Sidhu

04/10/24

5 out of 5

Ritesh did a good job helping

Date of experience: April 10, 2024

TM

Tony Marsden

04/10/24

5 out of 5

Ritesh was excellent in assisting the with setting up GHL

Ritesh was excellent in assisting the set up of a subdomain.

TA

Theodore Ammerman

04/09/24

5 out of 5

Great Support!

Vicky was fast and precise with providing me a solution. Thank you!

JT

Joel Trinh

04/09/24

5 out of 5

Great Service!

Date of experience: April 09, 2024

SR

Sista RN & Friends Inc

04/09/24

5 out of 5

Efficient and understood my needs.

Efficient and understood my needs.

NP

Navdeep Pasricha

04/09/24

5 out of 5

Vijay Bhojane is the man

Vijay Bhojane is the man! so helpful friendly and all around great guy god bless you

BJ

brice jay ajon

04/09/24

5 out of 5

Hey Romeo

Hey Romeo. Nice working with you . Keep it up

LD

LJ Deliva

04/08/24

5 out of 5

Raaj was very helpful in dealing with Raaj was very helpful in dealing with my issues and concerns. He is very skillful in anyway he can specially on the technical side.

Raaj was very helpful in dealing with my issues and concerns. He is very skillful in anyway he can specially on the technical side.

AS

Amy She Brennaman Miguel

04/08/24

5 out of 5

Always so thoughtful

Always so thoughtful, thorough and helpful. Thank you Craig!

DP

Darren Pinder

04/08/24

5 out of 5

Assist with emails sync

Really helpful

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].