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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 441-450 out of 1116

SM

Shaun Magee

04/11/24

5 out of 5

Great Explinations and Guidance

All the questions I could think of were answered extremely well. There was no pressure and I did not feel rushed in any way.

CI

Chris inocencio

04/10/24

5 out of 5

THANK YOU PAUL

Date of experience: April 10, 2024

Y

Yesenia

04/10/24

5 out of 5

I receive a great service

I receive a great service! My questions and concerns were taken care for right away.

DB

Diego Baduy

04/10/24

5 out of 5

John Thomas was amazing

John Thomas was amazing Really helpful and nice guy. Easy to work with and friendly. Guys like him make the GoHighLevel experience so much better

HD

Help Desk

04/10/24

5 out of 5

Bora Rohit is the best

Bora Rohit is by far the most genuine, professional HL expert in my experience. He always goes out of his way to resolve my issues with the platform and doesn't give me empty promises to get rid of me. Always a pleasure to get support from Bora. Makes my day a lot more productive too! Give him a raise and make him a boss of all the others! :) Sara

FA

FRE Ads

04/10/24

5 out of 5

Gurneet Is Amazing!!

I was having some tricky issues with domains. Thanks to Gurneet, he made it super easy to explain the issue over a convenient zoom call. Then he fixed the issue! So grateful!

DV

Darin Veale

04/10/24

5 out of 5

No dumb questions

Quick, helpful solution to an otherwise dumb question. At least I thought it was dumb but Rahul helped me navigate the waters and was very patient

DS

DigitalNexxt Services

04/10/24

5 out of 5

It was amazing experience with Mis Dheepika

It was amazing experience with Mis. Dheepika. And she explained me everything that need regarding my issue in a very well and professional way.

AH

Alex H

04/10/24

5 out of 5

Romeo was awesome

Romeo was awesome, super great service. 10/10

T

Target

04/10/24

5 out of 5

Website Help

Romeo was such a big help in helping me get my website back up and running. He walked me through the entire process step by step. Now my website is up again and I couldn't be happier. Thank you Romeo for all your help !

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].