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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 431-440 out of 1116

DD

des dizon

04/13/24

5 out of 5

On my walk through and onboarding with…

On my walk through and onboarding with go high level, their support advisors are very friendly, polite, and they really know their stuff. you can be comfortable when talking to them and even if I'm a newbie on this you can easily grasp and follow their instructions with how they communicate clearly and effectively. Awesome Team and Great job!

RC

Ryan Calcutteea

04/12/24

5 out of 5

Lekha was very helpful in solving my…

Lekha was very helpful in solving my issue

SM

S. Michelle

04/12/24

5 out of 5

Support Is Awesome

The level of support alone is enough of a reason to use Highlevel. Knowledgeable, patient, focused on solutions to your issues. As a small business owner, it makes sense to have all of your systems, operations and support in one place - HighLevel.

NS

Nathan Shaw

04/12/24

5 out of 5

Lelka was AWESOME!

Date of experience: April 12, 2024

K

Kwan

04/12/24

5 out of 5

great company

Date of experience: April 12, 2024

FT

Fast Track Business Solutions

04/11/24

5 out of 5

Lekha was very helpful and solved the…

Lekha was very helpful and solved the problem quickly. thanks

PD

Pranav Degwekar

04/11/24

5 out of 5

Yash was extremely helpful and…

Yash was extremely helpful and knowledgeable

B

BridgeMaker

04/11/24

5 out of 5

professional

professional, helpful

KM

Kathy Mai

04/11/24

5 out of 5

Lekha is awesome!

Lekha is really great and kind, very patient with helping me! :)

NE

Nader Elalfy

04/11/24

5 out of 5

Allen

Allen, was absolutely fantastic. Very helpful with hearing my issue and then assisting me with the solution. Thank you very much.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].