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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 431-440 out of 1116

DD

des dizon

04/13/24

5 out of 5

On my walk through and onboarding with…

On my walk through and onboarding with go high level, their support advisors are very friendly, polite, and they really know their stuff. you can be comfortable when talking to them and even if I'm a newbie on this you can easily grasp and follow their instructions with how they communicate clearly and effectively. Awesome Team and Great job!

RC

Ryan Calcutteea

04/12/24

5 out of 5

Lekha was very helpful in solving my…

Lekha was very helpful in solving my issue

SM

S. Michelle

04/12/24

5 out of 5

Support Is Awesome

The level of support alone is enough of a reason to use Highlevel. Knowledgeable, patient, focused on solutions to your issues. As a small business owner, it makes sense to have all of your systems, operations and support in one place - HighLevel.

NS

Nathan Shaw

04/12/24

5 out of 5

Lelka was AWESOME!

Date of experience: April 12, 2024

K

Kwan

04/12/24

5 out of 5

great company

Date of experience: April 12, 2024

FT

Fast Track Business Solutions

04/11/24

5 out of 5

Lekha was very helpful and solved the…

Lekha was very helpful and solved the problem quickly. thanks

PD

Pranav Degwekar

04/11/24

5 out of 5

Yash was extremely helpful and…

Yash was extremely helpful and knowledgeable

B

BridgeMaker

04/11/24

5 out of 5

professional

professional, helpful

KM

Kathy Mai

04/11/24

5 out of 5

Lekha is awesome!

Lekha is really great and kind, very patient with helping me! :)

NE

Nader Elalfy

04/11/24

5 out of 5

Allen

Allen, was absolutely fantastic. Very helpful with hearing my issue and then assisting me with the solution. Thank you very much.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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