8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 421-430 out of 1116
MB
Mark Beale
04/16/24
AWESOME
Very kind, professional, and fast helping me solve my problem
OD
Oscar Dinesen
04/16/24
Horrible support system
Horrible support system. Keeps ignoring what you say and tries to send you to a zoom call, even after saying you want to get send a response through email twice.
DG
David Garcia
04/15/24
Bharath Mohithe was very helpful
Date of experience: April 15, 2024
JP
Jaime Padro
04/15/24
Excellent
Apurv was excellent, patient, knowledgeable, and above all, very professional. Should be a manager.
RF
Renata Ferreira
04/15/24
Amazing onboard call
I recently had an incredible onboarding call with Go High Level, and I can't sing their praises enough! The person who assisted me was not only super friendly but also incredibly knowledgeable. Their expertise made the process seamless and enjoyable. Highly recommend!
MB
Mahogany Beatz
04/15/24
pratik was more than amazing
pratik was more than amazing, I had a major issue and he actually stayed late after work to help me complete my issue. that was major. he saw the complexity of my issue and helped me all the way to the end. that's A+ customer service. I am so happy.
JB
John Bradshaw
04/15/24
Anam is extremely professional and went…
Anam is extremely professional and went above and beyond my expectations. She deserves a raise.
T
TP
04/15/24
Lekha was awesome
Lekha was awesome! She was very Knowledgeable and patient. I highly recommend anyone to work with her. What was taking me hours to figure out she figured it out in a few minutes. Thanks Lekha for your awesome service.
C
customer
04/14/24
Imran was very knowledgeable and most…
Imran was very knowledgeable and most helpful and sorted the issue out quickly and efficiently, thank you Imran!
AM
Aaron Meredith
04/13/24
I've been a priority support customer…
I've been a priority support customer for over a year now. I manage an agency with over 150 clients who push lots of communication volume through their CRM. To be expected, I do regularly use Priority support to help troubleshoot issues our agency faces on a daily basis. My experience has always been satisfactory, but NEVER above and beyond where I felt I was receiving "Priority" Support. Today that changed. Niveditha (Nivi) took the time to actually LISTEN to my frustrations, not just hear ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].