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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 411-420 out of 1116

RS

Rachel Saldanha

04/17/24

5 out of 5

Highlevel Support

I spoke with Shrinath and he was so fantastic. He was able to fix the problem and was very patient with me. Thanks so much!

HH

Hector Hernandez Digital Marke

04/17/24

5 out of 5

Adarsh R (High Level) is the best a…

Adarsh R (High Level) is the best a this job he deserves a raise $$$!!

DB

Davita Bailey

04/17/24

5 out of 5

Great Service

Arpan was super fast helping me and guiding me through the process!

NS

Nicky Sehgal

04/17/24

5 out of 5

Helping Aid

Awesome and easy to work with Dheepika, solved my issues in minutes

A

AT

04/17/24

5 out of 5

Kalla was amazing in helping me out…

Kalla was amazing in helping me out with my automation troubleshooting task. With loads of patience, kindness, and efficiency, he quickly sorted out my issue.

TH

Taylor Hill

04/16/24

5 out of 5

I have had an issue that bounced around…

I have had an issue that bounced around support for several days trying to figure out what had happened. I'm sure I caused it so I understood it might take some doing. However, Mudasir Mir quickly diagnosed the issue and had it corrected in no time! This is the second time I have been with Mr. Mir in support and he knows his stuff. Great experience with him every time!

WS

William Stratton

04/16/24

5 out of 5

Ravindra Shekhawat was awesome

Ravindra Shekhawat was awesome. He was patient and kind and listened to my problem. He figured out the issue and fixed it immediately! Followed up with an email confirming everything. He is GREAT!!

DT

David Thompson

04/16/24

5 out of 5

By Far The Best Support I Have Ever Received

Vishnu provided the most comprehensive, empathetic, and thorough support I have ever received from any company. I sought help from GHL for only a single question. Yet, once I was in a meeting with Vishnu, he was more than happy to answer all of my questions. He stayed on the Zoom call well beyond the allotted time. I wish Vishnu had a direct line; I would be reaching out to him every chance I got. I cannot recommend Vishnu highly enough.

RS

Rajan Shah

04/16/24

5 out of 5

Vijay was extremely helpful and I am…

Vijay was extremely helpful and I am looking forward to on boarding

PH

Peter Hynes

04/16/24

5 out of 5

Vijay was awesome and helped me out…

Vijay was awesome and helped me out with my tech questions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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