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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 401-410 out of 1116

MU

Muhammad Umar Draz

04/20/24

5 out of 5

Dheen Aziz was accommodating with the…

Dheen Aziz was accommodating with the case. He checked-in with his tier-II support just to solve the matter and then escalated the issue to his development team as well. 5 stars!

G

Gerry

04/18/24

5 out of 5

Haseen helped me resolve an issue that…

Haseen helped me resolve an issue that has been pending by Shiva since 3 weeks ago.

TK

Tasha Kirby

04/18/24

5 out of 5

Arpitha was so awesome

Arpitha was so awesome! Thanks for your help.

B

blakep

04/18/24

5 out of 5

Dhruv was awesome!

Dhruv was awesome!! Helped me figured out my issue, a true asset to High Level!!!!

UX

Upflow X

04/18/24

5 out of 5

Thank you Arjun for taking the extra steps to help

I would like to thank Arjun for taking the extra steps to help me to resolve the DNS issue with my client's website. He was patient and systematic to cover all the troubleshooting steps. Thank you!

MS

Meshach Spooner

04/18/24

5 out of 5

Yash (and the other team members I've…

Yash (and the other team members I've dealt with) had a really great manner and was very quick to support me with every issue I was having.

J

James

04/17/24

5 out of 5

Tanuj Saini creating an incredible experience

Incredible technical know-how and patience helping me today. It was a world class experience and I hope I get him every time I call into GHL. THANK YOU so much Tanuj Saini!!!

MT

M Thomas

04/17/24

5 out of 5

Ash is the Man!

Ashutosh was very thorough and professional. He helped me deal with an issue that had been bugging me for months!

M

Mog “Hds” Obahor

04/17/24

5 out of 5

GHL needs more reps like Benedicta Oronsaye

Thanks to Benedicta Oronsaye for excellent and professional technical support when I had issues in setting up my courses and custom domain. She was patient and informative.

TC

Tom Chilton

04/17/24

5 out of 5

I had a great support experience with…

I had a great support experience with Shivraj Dhanawade, he was patient and we eventually uncovered the problem and were able to resolve it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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