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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 391-400 out of 1116

NM

Noemi Manangan

04/23/24

5 out of 5

Very professional and friendly

Benedicta Oronsaye is Very Professional and Friendly! She just saved the day for me and our client. :) She helped me with my domain issues.

GC

Gareth Clark

04/22/24

5 out of 5

Cheryl

Cheryl - Great service Quick and informative and solved my question

MM

Megan Morris

04/22/24

5 out of 5

omar thomas was amazing

omar thomas was amazing , walked me through everything .thank you so much -Megan Morris

IS

IntelliBoost Systems

04/22/24

5 out of 5

We came to the solution which is always…

We came to the solution which is always what matters. Thank you

FL

Florida Living Outdoor

04/21/24

5 out of 5

Junaid was very helpful and possessed a…

Junaid was very helpful and possessed a willingness to see the problem through. Great job

J

Jay

04/21/24

5 out of 5

It was quick and effective and my issue…

It was quick and effective and my issue was solved instantly!!

A

Anas

04/20/24

5 out of 5

Bharat Mohithe Services is too good

Bharat Mohithe Services is too good

MB

Mahogany Beatz

04/20/24

5 out of 5

Demetri board

Demetri board, specialist manager saved the day, helped me get all of my lost contacts that were not being captured due to the form query being modified. he helped me save my client and the project. he is the man!!!

DG

Daniel Green

04/20/24

5 out of 5

Really good software

Really good software, integral to my entire business, would definitely recommend 👍

E

Emanuel

04/20/24

5 out of 5

Ashutosh Mishra always helps and really… AWESOME

Ashutosh Mishra always helps and really excellent service every time! He always delivers and is the best! TY!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].