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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 371-380 out of 1116

M&

Mandie & Javi Williams

04/27/24

5 out of 5

Prashanth M

Prashanth M. Was amazing! So knowledgeable and approachable. He really spent the time to help me fix my problem and come up with new solutions. He taught me a few things I didn't know. HE WAS AMAZING!

MG

Mark Gustinvil

04/27/24

5 out of 5

Yash was straight to the point and very…

Yash was straight to the point and very helpful!

LB

Lawrence Belayo

04/27/24

5 out of 5

Yash and trigger links

Hey! Yash helped me to resolve reschedule trigger using trigger links. He is very patient and explains it to a lay mans terms. Thank you Yash!

A

Adam

04/26/24

5 out of 5

It's the best

It's the best. Special shout out to Amar Bhintade who is a super helpful. He was really pleasant to interact with ⭐️

VG

VIAA Generator

04/26/24

5 out of 5

Excellent Customer Service

I spoke to a great specialist, I was having a hard time with managing our bounce rate and he gave a workable recommendation. Though I still have to try it, and it's manual work, at least we can do something in the mean time. Appreciate your help, Teja!

TM

Tamara McNiven

04/26/24

5 out of 5

Fantastic support

Just wanted to share my experience with Haseen Fathima Khan on the support desk. She was absolutely fantastic and resolved an issue that was time critical and vital to the running of our business. 5/5 rating :-)

MG

Michelle Gonzalez

04/26/24

5 out of 5

Taja was awesome

Taja was awesome, was able to quickly resolve my issue and helped me learn something new!

AR

Aaron Rowley

04/26/24

5 out of 5

William from the priority support team…

William from the priority support team did a fantastic job helping me with my issue.

RH

Reed Hansen

04/25/24

5 out of 5

Thank you for walking me through a…

Thank you for walking me through a challenging problem.

JS

Jeffrey Snair

04/24/24

5 out of 5

Nilesh was wonderful

Nilesh was wonderful, extremely helpful - and generous with his time. Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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