8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 371-380 out of 1116
M&
Mandie & Javi Williams
04/27/24
Prashanth M
Prashanth M. Was amazing! So knowledgeable and approachable. He really spent the time to help me fix my problem and come up with new solutions. He taught me a few things I didn't know. HE WAS AMAZING!
MG
Mark Gustinvil
04/27/24
Yash was straight to the point and very…
Yash was straight to the point and very helpful!
LB
Lawrence Belayo
04/27/24
Yash and trigger links
Hey! Yash helped me to resolve reschedule trigger using trigger links. He is very patient and explains it to a lay mans terms. Thank you Yash!
A
Adam
04/26/24
It's the best
It's the best. Special shout out to Amar Bhintade who is a super helpful. He was really pleasant to interact with ⭐️
VG
VIAA Generator
04/26/24
Excellent Customer Service
I spoke to a great specialist, I was having a hard time with managing our bounce rate and he gave a workable recommendation. Though I still have to try it, and it's manual work, at least we can do something in the mean time. Appreciate your help, Teja!
TM
Tamara McNiven
04/26/24
Fantastic support
Just wanted to share my experience with Haseen Fathima Khan on the support desk. She was absolutely fantastic and resolved an issue that was time critical and vital to the running of our business. 5/5 rating :-)
MG
Michelle Gonzalez
04/26/24
Taja was awesome
Taja was awesome, was able to quickly resolve my issue and helped me learn something new!
AR
Aaron Rowley
04/26/24
William from the priority support team…
William from the priority support team did a fantastic job helping me with my issue.
RH
Reed Hansen
04/25/24
Thank you for walking me through a…
Thank you for walking me through a challenging problem.
JS
Jeffrey Snair
04/24/24
Nilesh was wonderful
Nilesh was wonderful, extremely helpful - and generous with his time. Thank you!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].