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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 361-370 out of 1116

DB

Dan Babcock

05/02/24

5 out of 5

5 Stars

Great job in explaining things and helping understand the product.

CL

Cole LeMaster

05/01/24

5 out of 5

Amar Bhintade was very helpful and…

Amar Bhintade was very helpful and patient with me. 5 stars!

AF

Academy for Addiction and Ment

05/01/24

5 out of 5

Bhoomika Ranganath

Was able to help me out smoothly. Thanks!

SK

Sajeed Khan

05/01/24

5 out of 5

Uthra G

Uthra G, she did well with the introductory call.

N

Nami

04/30/24

5 out of 5

Excellent Support and Quick Resolution!

I had a great experience with Bhoomika! She was extremely friendly and kept me updated throughout on what was going on. It's refreshing to have someone so communicative. Also, major kudos to the developers for resolving the issue in record time, even faster than the estimated duration. It's great to see a team that values both customer service and efficient problem-solving. Thanks, Bhoomika and team, for a job well done!

CU

Careers Unlimited

04/30/24

5 out of 5

Somesh was super helpful

Somesh was super helpful, answered all my questions in one call. Much better than being messaging.

MA

Mustafa Alnuaimy

04/30/24

5 out of 5

Stuart is hands down the best HighLevel…

Stuart is hands down the best HighLevel support specialist. We looked at some of the most complex issues and he was able to help with creative solutions. Very knowledgeable and easy to work with. 10/10

JA

Jen Antoniou

04/29/24

5 out of 5

Darshan was a fantastic support agent.

Darshan was a fantastic support agent. I had questions about the Whatsapp feature, the integration with the GHL number, and usage limitations/capacity for the texting and VOIP of the number when also used with Whatsapp. Got my answers. The other question had to do with a failed campaign for another client. I was not sure what about the campaign had failed, and, initially, we thought we could not get that information, but Darshan looked more deeply and found that the issue was verifying ...

Read more

PM

Peter Micheli

04/28/24

5 out of 5

Bharath Mohi The gave excellent service!

Date of experience: April 28, 2024

JL

Jérémie Le Pévédic

04/28/24

1 out of 5

Requiring a US phone number to get…

Requiring a US phone number to get access to this application. Don't waste your time with these if you are not in the US.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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