8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 361-370 out of 1116
DB
Dan Babcock
05/02/24
5 Stars
Great job in explaining things and helping understand the product.
CL
Cole LeMaster
05/01/24
Amar Bhintade was very helpful and…
Amar Bhintade was very helpful and patient with me. 5 stars!
AF
Academy for Addiction and Ment
05/01/24
Bhoomika Ranganath
Was able to help me out smoothly. Thanks!
SK
Sajeed Khan
05/01/24
Uthra G
Uthra G, she did well with the introductory call.
N
Nami
04/30/24
Excellent Support and Quick Resolution!
I had a great experience with Bhoomika! She was extremely friendly and kept me updated throughout on what was going on. It's refreshing to have someone so communicative. Also, major kudos to the developers for resolving the issue in record time, even faster than the estimated duration. It's great to see a team that values both customer service and efficient problem-solving. Thanks, Bhoomika and team, for a job well done!
CU
Careers Unlimited
04/30/24
Somesh was super helpful
Somesh was super helpful, answered all my questions in one call. Much better than being messaging.
MA
Mustafa Alnuaimy
04/30/24
Stuart is hands down the best HighLevel…
Stuart is hands down the best HighLevel support specialist. We looked at some of the most complex issues and he was able to help with creative solutions. Very knowledgeable and easy to work with. 10/10
JA
Jen Antoniou
04/29/24
Darshan was a fantastic support agent.
Darshan was a fantastic support agent. I had questions about the Whatsapp feature, the integration with the GHL number, and usage limitations/capacity for the texting and VOIP of the number when also used with Whatsapp. Got my answers. The other question had to do with a failed campaign for another client. I was not sure what about the campaign had failed, and, initially, we thought we could not get that information, but Darshan looked more deeply and found that the issue was verifying ...
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PM
Peter Micheli
04/28/24
Bharath Mohi The gave excellent service!
Date of experience: April 28, 2024
JL
Jérémie Le Pévédic
04/28/24
Requiring a US phone number to get…
Requiring a US phone number to get access to this application. Don't waste your time with these if you are not in the US.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].