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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 351-360 out of 1116

DT

Daria Tropeznikova

05/04/24

5 out of 5

Fast response and fast solving my…

Fast response and fast solving my problem

T

Tom

05/04/24

5 out of 5

Berlyn and Dheen were fantastic!

Date of experience: May 04, 2024

MM

Maria Matthews

05/04/24

5 out of 5

Trilochan was amazing

Trilochan was amazing. He helped me get through my issues with ease and was super friendly. It was a pleasure working with him from start to finish.

JV

John Vincent

05/03/24

5 out of 5

Amar really helped me a lot

Amar really helped me a lot! Very very great experience with Amar! Thank you so much, I can't thank enough on how much you've helped me today!

JD

John Doliveira

05/03/24

5 out of 5

Great support from Bhoomika

Great support from Bhoomika. Thank you!

CS

Customer Support

05/03/24

5 out of 5

Fast support response!

Date of experience: May 03, 2024

G

gring

05/02/24

5 out of 5

Uthra G helped me understand the…

Uthra G helped me understand the platform, how to use all the featured I need for my business. She made it very easy. I would recommend this software to any business owner out there!

N

Nimish

05/02/24

5 out of 5

An Answer to Frustrations

It had been frustrating in having my online presence disrupted after I had switched hosting providers. But a quick call with Faizan at HL Support resolved my hosting issues. A huge relief - thank you!

CA

Charbel Abi-Nader

05/02/24

5 out of 5

Great customer service

Great customer service. Thank you Kaviarasu!

GM

Ghost Marketing Team

05/02/24

5 out of 5

Shout out to Yash

Shout out to Yash! Wow.. what knowledge. Thanks for all your help!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].