8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 341-350 out of 1116
LB
Lawrence Belayo
05/10/24
Pooja
Pooja, a agent support specialist for tech. Did not provide an in depth walk through how to edit a dashboard in GHL, to enable the feature of statistics call for the subaccount. The agent disclosed that it is not possible. The agent took few seconds to check and verify, but I'm doubtful that the agent did that. The Agent wanted to disconnect the call immediately. Does the in Pooja knows the subject matter or just wanted to escape responsibilities. The team lead should guide this agent for ...
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LG
Louie Gooey
05/09/24
Amar Bhintade had amazing customer…
Amar Bhintade had amazing customer service, was very patient and helpful. 10/10
DS
Darius Stokes
05/09/24
awesome!!!
Date of experience: May 09, 2024
JB
James bell
05/09/24
Had a great experience with Maan
Had a great experience with Maan, he was very helpful and patient
LH
Landen Holman
05/09/24
Haseen is awesome!!
Haseen is awesome!!! Super knowledgable! I seriously was trying to find an answer to a problem I was bumping into for an hour and within 5 minutes she had it resolved! Easy 5 stars!
S
Spencer
05/09/24
Dheepika went above and beyond to make…
Dheepika went above and beyond to make sure that I was able to have my calendar integrated with HL so my clients can book appointments with me. I'm very new to HL and missed out on most of the first 3 months of zoom experts so having Dheepika there to walk me through everything step by step was the assistance I absolutely needed. Thank you for your expertise and your patience Dheepika. High Level is lucky to have you as an expert.
G
Gary
05/07/24
Amar is Super knowledgeable
Amar is Super knowledgeable, great job.
RM
Ricardo Machine
05/07/24
Great Job made by Muthaiah supporting…
Great Job made by Muthaiah supporting me with a problem in the plattform. I will definetly recommend him
JJ
Jarren Jackson
05/06/24
Mahasweta Ruj was great super helpful
Date of experience: May 06, 2024
OM
Omar Megally
05/06/24
Sai Has been an amazing help
Sai Sravya Has been an amazing help! she is 10/10
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].