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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 341-350 out of 1116

LB

Lawrence Belayo

05/10/24

1 out of 5

Pooja

Pooja, a agent support specialist for tech. Did not provide an in depth walk through how to edit a dashboard in GHL, to enable the feature of statistics call for the subaccount. The agent disclosed that it is not possible. The agent took few seconds to check and verify, but I'm doubtful that the agent did that. The Agent wanted to disconnect the call immediately. Does the in Pooja knows the subject matter or just wanted to escape responsibilities. The team lead should guide this agent for ...

Read more

LG

Louie Gooey

05/09/24

5 out of 5

Amar Bhintade had amazing customer…

Amar Bhintade had amazing customer service, was very patient and helpful. 10/10

DS

Darius Stokes

05/09/24

5 out of 5

awesome!!!

Date of experience: May 09, 2024

JB

James bell

05/09/24

5 out of 5

Had a great experience with Maan

Had a great experience with Maan, he was very helpful and patient

LH

Landen Holman

05/09/24

5 out of 5

Haseen is awesome!!

Haseen is awesome!!! Super knowledgable! I seriously was trying to find an answer to a problem I was bumping into for an hour and within 5 minutes she had it resolved! Easy 5 stars!

S

Spencer

05/09/24

5 out of 5

Dheepika went above and beyond to make…

Dheepika went above and beyond to make sure that I was able to have my calendar integrated with HL so my clients can book appointments with me. I'm very new to HL and missed out on most of the first 3 months of zoom experts so having Dheepika there to walk me through everything step by step was the assistance I absolutely needed. Thank you for your expertise and your patience Dheepika. High Level is lucky to have you as an expert.

G

Gary

05/07/24

5 out of 5

Amar is Super knowledgeable

Amar is Super knowledgeable, great job.

RM

Ricardo Machine

05/07/24

5 out of 5

Great Job made by Muthaiah supporting…

Great Job made by Muthaiah supporting me with a problem in the plattform. I will definetly recommend him

JJ

Jarren Jackson

05/06/24

5 out of 5

Mahasweta Ruj was great super helpful

Date of experience: May 06, 2024

OM

Omar Megally

05/06/24

5 out of 5

Sai Has been an amazing help

Sai Sravya Has been an amazing help! she is 10/10

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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