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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 331-340 out of 1116

ML

Marvin Libron

05/11/24

5 out of 5

Rohit gave excellent help!

Rohit helped me resolve my issue with pop-up forms across several of our websites. He was very friendly and very patient with me. This is why I love GHL because of tech reps like Rohit. - Marvin Libron

K

kbstewart

05/11/24

5 out of 5

Maan Thapa

Maan Thapa, was an AWESOME Resource his knowledge and willingness to help me were unparalleled. He is truly and angel. He makes the complicated things easy to understand.

CK

Charles Kirkland

05/11/24

5 out of 5

GHL is amazing

GHL is amazing. Apurv Singh walked me through the software and got me up to speed. I am looking forward to using GHL on multiple projects.

TT

T Triple Threat Youth Mentors

05/10/24

5 out of 5

Great advising

Great advising, friendly, patient, and knowledgeable!

JW

Jamez Withaze

05/10/24

5 out of 5

Quick and Courteous

I had a lot of issues both with my website and my dedicated sending domain. I swear, William W of Priority Support is a magician. He took me in a Zoom call and practically finished my sentences for me, and then showed me exactly how to fix each of my problems. I have a lot to learn! If there is anyone that deserves praise, it is that guy. Never had customer service like that before. Kudos, William. Kudos.

OI

Onur Ibrahim

05/10/24

5 out of 5

Bhoomika was amazing

Bhoomika was amazing. All support should be this way. Product knowledge, clear communication and didnt get frustraited with me as a novice user. Thanks so much!

NM

Napa Mortgage

05/10/24

5 out of 5

The priority support is worth it

The priority support is worth it. Everyone should upgrade. No, I don't work for the company.

C

Ciello

05/10/24

5 out of 5

Bh A K Pavan is great!

Bh A K Pavan is super great! He helped me with my concern! You should give the guy a raise for the job well done :D

VC

Vinny Coletti

05/10/24

5 out of 5

Apurv Singh was great

Apurv Singh was great! Very knowledgeable!!

JE

Javier Elizondo

05/10/24

5 out of 5

Outstanding customer service

Outstanding customer service! Yash helped me fix the issue we were having with the Facebook Social calendar to re-sync the subaccount to our Facebook page and publish all our scheduled posts.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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