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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 321-330 out of 1116

VM

Virtual Marketing

05/14/24

5 out of 5

Shivrag Dhanawade helped us purchase a…

Shivrag Dhanawade helped us purchase a phone number and was really fast.

B

Ben

05/14/24

5 out of 5

Haseen from Priority Support was…

Haseen from Priority Support was amazing! Even though I didn't know how to ask for what I wanted (whoops), she was patient and helped figure out what I needed. Then....even better....she fixed my issue. Thanks!

C

Cecelia

05/14/24

5 out of 5

Sakshi S extended herself to assist…

Sakshi S extended herself to assist with migrating my domain and whitelabel to the new server. The process was not intuitive for me but she was able to provide the extra assistance I needed. Now all of my domains are migrated and I'm thankful.

MH

Mark Hogan

05/13/24

5 out of 5

Riczel was amazing

Riczelhelp was amazing, very patient and understanding and resilient to help solve the problem I was facing. Definitely recommend and hope to be assigned his help in the future!

AT

Alodia Tumampil

05/13/24

5 out of 5

Simran sis a big help for me today

Simran is a big help for me today! Thank you Simran!!

JB

Joe Brennan

05/12/24

5 out of 5

Imran was polite & knowledgable

Imran was polite, efficient and answered my question quickly. Thanks, Imran

MM

Mr. Man

05/12/24

5 out of 5

I recently had the pleasure of chatting with sheila

I recently had the pleasure of receiving assistance from Sheila, and I couldn't be more pleased with the experience. Sheila demonstrated an exceptional level of expertise and a deep understanding of the systems, which was exactly what I needed. What truly set Sheila apart was her incredible patience and her ability to communicate complex information in a clear and understandable manner. No question was too small or too big for her; she addressed all my inquiries with a level of detail that ...

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GF

Gustavo Françasilva

05/12/24

5 out of 5

great tool easy to easy to use support…

great tool easy to easy to use support is incredible any time of the day from the smallest issue their tech is there to help a special shout out to Abin Abraham, he is so patient kind and extremelly polite helped me fix my issue with more attetion and respect that anyone could expect, im very impresse with their cordiallity!

M

mes

05/11/24

5 out of 5

great

My case got fixed already.

IC

Im Chaparro

05/11/24

5 out of 5

Apurv singh was great with answering…

Apurv singh was great with answering any questions i had during my hour call. 5 stars easyily

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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