8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 321-330 out of 1116
VM
Virtual Marketing
05/14/24
Shivrag Dhanawade helped us purchase a…
Shivrag Dhanawade helped us purchase a phone number and was really fast.
B
Ben
05/14/24
Haseen from Priority Support was…
Haseen from Priority Support was amazing! Even though I didn't know how to ask for what I wanted (whoops), she was patient and helped figure out what I needed. Then....even better....she fixed my issue. Thanks!
C
Cecelia
05/14/24
Sakshi S extended herself to assist…
Sakshi S extended herself to assist with migrating my domain and whitelabel to the new server. The process was not intuitive for me but she was able to provide the extra assistance I needed. Now all of my domains are migrated and I'm thankful.
MH
Mark Hogan
05/13/24
Riczel was amazing
Riczelhelp was amazing, very patient and understanding and resilient to help solve the problem I was facing. Definitely recommend and hope to be assigned his help in the future!
AT
Alodia Tumampil
05/13/24
Simran sis a big help for me today
Simran is a big help for me today! Thank you Simran!!
JB
Joe Brennan
05/12/24
Imran was polite & knowledgable
Imran was polite, efficient and answered my question quickly. Thanks, Imran
MM
Mr. Man
05/12/24
I recently had the pleasure of chatting with sheila
I recently had the pleasure of receiving assistance from Sheila, and I couldn't be more pleased with the experience. Sheila demonstrated an exceptional level of expertise and a deep understanding of the systems, which was exactly what I needed. What truly set Sheila apart was her incredible patience and her ability to communicate complex information in a clear and understandable manner. No question was too small or too big for her; she addressed all my inquiries with a level of detail that ...
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GF
Gustavo Françasilva
05/12/24
great tool easy to easy to use support…
great tool easy to easy to use support is incredible any time of the day from the smallest issue their tech is there to help a special shout out to Abin Abraham, he is so patient kind and extremelly polite helped me fix my issue with more attetion and respect that anyone could expect, im very impresse with their cordiallity!
M
mes
05/11/24
great
My case got fixed already.
IC
Im Chaparro
05/11/24
Apurv singh was great with answering…
Apurv singh was great with answering any questions i had during my hour call. 5 stars easyily
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].