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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 311-320 out of 1116

JH

Jenna Hostetler

05/16/24

5 out of 5

Pranesh was fantastic

Pranesh was fantastic. Gave me the exact information I needed and it was super quick!

KE

Kiko Estacio

05/16/24

5 out of 5

Kaviarasu did well help me regarding…

Kaviarasu did well help me regarding email issue concern

EJ

Erik Jensen

05/15/24

5 out of 5

Support from Prakit was amazing

Support from Prakit was amazing! Got a whole password thing sorted in short order and with good humor. Support is a huge deal with this sort of software.

C

Charly

05/15/24

5 out of 5

Aditya help me within a few minutes and…

Aditya help me within a few minutes and messages. I lost the connexion and cannot get back on time to thank him, so thank you :)

JC

Justin Chamberland

05/15/24

5 out of 5

Stuart was so helpful

Stuart was so helpful, he immediately knew how to address my issue and was patient and walked me through it all, thank you!

PT

Peter Te Hau

05/15/24

5 out of 5

Bhoomika gave great customer service…

Bhoomika gave great customer service and had excellent internal knowledge of GHL which allowed her to solve my issue instantaneously. Prapthi is learning and she was helpful too.

S

Spandize

05/15/24

5 out of 5

PRANESH was AMAZING in his customer…

PRANESH was AMAZING in his customer service. 10/10

DB

David Boynton

05/15/24

5 out of 5

Ashutosh Mishra gave me excellent…

Ashutosh Mishra gave me excellent customer service. He was patient and thorough and solved my issue completely

C

Clover

05/14/24

5 out of 5

Apruv S

Apruv S. really helped me out, was knowledgeable, and patient.

AG

Alejandro Gonzalez

05/14/24

5 out of 5

Craig did a great job helping me with…

Craig did a great job helping me with affiliate payments!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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