8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 311-320 out of 1116
JH
Jenna Hostetler
05/16/24
Pranesh was fantastic
Pranesh was fantastic. Gave me the exact information I needed and it was super quick!
KE
Kiko Estacio
05/16/24
Kaviarasu did well help me regarding…
Kaviarasu did well help me regarding email issue concern
EJ
Erik Jensen
05/15/24
Support from Prakit was amazing
Support from Prakit was amazing! Got a whole password thing sorted in short order and with good humor. Support is a huge deal with this sort of software.
C
Charly
05/15/24
Aditya help me within a few minutes and…
Aditya help me within a few minutes and messages. I lost the connexion and cannot get back on time to thank him, so thank you :)
JC
Justin Chamberland
05/15/24
Stuart was so helpful
Stuart was so helpful, he immediately knew how to address my issue and was patient and walked me through it all, thank you!
PT
Peter Te Hau
05/15/24
Bhoomika gave great customer service…
Bhoomika gave great customer service and had excellent internal knowledge of GHL which allowed her to solve my issue instantaneously. Prapthi is learning and she was helpful too.
S
Spandize
05/15/24
PRANESH was AMAZING in his customer…
PRANESH was AMAZING in his customer service. 10/10
DB
David Boynton
05/15/24
Ashutosh Mishra gave me excellent…
Ashutosh Mishra gave me excellent customer service. He was patient and thorough and solved my issue completely
C
Clover
05/14/24
Apruv S
Apruv S. really helped me out, was knowledgeable, and patient.
AG
Alejandro Gonzalez
05/14/24
Craig did a great job helping me with…
Craig did a great job helping me with affiliate payments!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].