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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 301-310 out of 1116

FP

Felix Petzel

05/16/24

5 out of 5

Hari Shanker did it again :-)

Hari Shanker did it again :-). When it comes to GHL support, he is a true expert. Fixing, communications, kindness, respectfull. If you are looking for a customer support expert - here you have him.

ET

Erik T. Williams

05/16/24

5 out of 5

Pratik was awesome

Pratik was awesome. He spent the time and answered all my questions. He was willing to go thru all my settings and get my chatbot working.

D

Denise

05/16/24

5 out of 5

Support is top notch

Michael Morales, was fantastic with support. My issue was resolved in a timely manner. The support given with this company is excellent!

AB

Allen Babakhanov

05/16/24

5 out of 5

Dheepika N

Fantastic service, quickly and efficiently helped me with all of my concerns. Dheepika was also very kind, patient and understanding as well!

I

iain

05/16/24

5 out of 5

Amar solved my issue in 2 minutes and…

Amar solved my issue in 2 minutes and got me back online! Very helpful and knowledgeable.

B

Benedict

05/16/24

5 out of 5

Mayank is great very patient and…

Mayank is great very patient and helpful spent ages helping me ! recommend

JH

Jordan Hrovat

05/16/24

5 out of 5

Haseen Khan was extremely helpful

Date of experience: May 16, 2024

D

DMR

05/16/24

5 out of 5

Apruv Singh was very patient with me

Apruv Singh was very patient with me. If you ever get a chance to work with Apruv, you'll be very pleased. Amazing tech to work with!

RR

Rey Rey

05/16/24

5 out of 5

Mahasweta Great Customer Service

I had a great experience with GHL support Mahasweta is very knowledgeable and helpful and polite, He fix the issue in a timely manner. Kudus to Mahasweta!

JF

Justin Fontenelle

05/16/24

5 out of 5

Vijay was really helpful

Vijay was really helpful. He solved my issue in less than 5 minutes and went straight to the point!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].