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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 301-310 out of 1116

FP

Felix Petzel

05/16/24

5 out of 5

Hari Shanker did it again :-)

Hari Shanker did it again :-). When it comes to GHL support, he is a true expert. Fixing, communications, kindness, respectfull. If you are looking for a customer support expert - here you have him.

ET

Erik T. Williams

05/16/24

5 out of 5

Pratik was awesome

Pratik was awesome. He spent the time and answered all my questions. He was willing to go thru all my settings and get my chatbot working.

D

Denise

05/16/24

5 out of 5

Support is top notch

Michael Morales, was fantastic with support. My issue was resolved in a timely manner. The support given with this company is excellent!

AB

Allen Babakhanov

05/16/24

5 out of 5

Dheepika N

Fantastic service, quickly and efficiently helped me with all of my concerns. Dheepika was also very kind, patient and understanding as well!

I

iain

05/16/24

5 out of 5

Amar solved my issue in 2 minutes and…

Amar solved my issue in 2 minutes and got me back online! Very helpful and knowledgeable.

B

Benedict

05/16/24

5 out of 5

Mayank is great very patient and…

Mayank is great very patient and helpful spent ages helping me ! recommend

JH

Jordan Hrovat

05/16/24

5 out of 5

Haseen Khan was extremely helpful

Date of experience: May 16, 2024

D

DMR

05/16/24

5 out of 5

Apruv Singh was very patient with me

Apruv Singh was very patient with me. If you ever get a chance to work with Apruv, you'll be very pleased. Amazing tech to work with!

RR

Rey Rey

05/16/24

5 out of 5

Mahasweta Great Customer Service

I had a great experience with GHL support Mahasweta is very knowledgeable and helpful and polite, He fix the issue in a timely manner. Kudus to Mahasweta!

JF

Justin Fontenelle

05/16/24

5 out of 5

Vijay was really helpful

Vijay was really helpful. He solved my issue in less than 5 minutes and went straight to the point!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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