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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 291-300 out of 1116

NO

Nicolle Odette

05/17/24

5 out of 5

Rahul made an excellent job thank you!

Date of experience: May 17, 2024

AT

Adam Truelove

05/17/24

5 out of 5

Whenever I have questions these guys…

Whenever I have questions these guys alwas jump on immediately. Apurv Singh was literally my hero today! Legend

D

Diana_Realtor “Diana_Realtor_D

05/17/24

5 out of 5

Prashant M has been very helpful in…

Prashant M has been very helpful in giving me solution and i recomnend him 100%

M

Mario

05/17/24

5 out of 5

His attitude and knowledge helped me to…

His attitude and knowledge helped me to solve the challenge that I had been struggling with for two days

TI

Tina Ivy

05/17/24

5 out of 5

Amar helped me to quickly resolve my…

Amar helped me to quickly resolve my issue. Pointed me to the right location where I can switch the feature on and off that I was asking about. Nice guy

MC

Monet Colbert

05/17/24

5 out of 5

Amar did an amazing job!!!!

Date of experience: May 17, 2024

AD

Alexander Dembitsky

05/17/24

5 out of 5

Best customer experience ever

Best customer experience ever. Hands down !!

JH

Jeremy Holliday

05/17/24

5 out of 5

Haseen Fathima Khan Is absolutely the…

Haseen Fathima Khan Is absolutely the BEST help. Please make sure she is compensated for. I have never dealt with someone so professional, honest, and hardworking

MO

MEDIA OF SOCIETY Inc

05/16/24

5 out of 5

Great people great service!

Date of experience: May 16, 2024

AC

Ana Cristina Mendoza

05/16/24

5 out of 5

Amith was amazing

Amith was amazing! Solved a big problem in 5 minutes :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].